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    Wallet recovery problem

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    • DomF
      DomF last edited by

      I bought a new iphone, downloaded opera touch again, and when I recovered my wallet using my recovery phrases I now have a different wallet address and zero balance (I previously had a very small ETH balance)

      No idea why or how this has happened, I screenshotted my recovery phrases and I have checked and double checked them and they are correct!

      Can anyone help or advise?

      Reply Quote 1
        DomF 1 Reply Last reply
      • DomF
        DomF @DomF last edited by

        @domf I have my wallet address and my 12 phrase recovery words, I just can't seem to recover the address I want and some new address is being recovered that is no use to me?

        Reply Quote 1
          DomF 1 Reply Last reply
        • DomF
          DomF @DomF last edited by

          @domf The plot thickens... I tried a new recovery on another device and it has opened a wallet with a new unique address to the previous two!?

          Is that normal? Do I have multiple wallets and can switch between? Or is there something very wrong with the wallet recovery on Opera Touch!?

          Help needed please

          Reply Quote 0
            DomF 1 Reply Last reply
          • DomF
            DomF @DomF last edited by

            @domf iphone 11
            ios 14.3
            Ad Blocking - off
            Cryptocurrency mining protection - on
            Block pop-ups - on
            Network - Main Ethereum Network

            Reply Quote 0
              DomF 1 Reply Last reply
            • DomF
              DomF @DomF last edited by

              @domf So the first wallet recovery has got a new 12 word phrase recovery, and the second wallet recovery has the same recovery phrases as my original wallet

              Reply Quote 0
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