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    Signin troubleshooting

    Opera for Windows
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    • A Former User
      A Former User last edited by

      Hey,

      I am unable to signin to Opera using my Opera account. Opera immediately produces the following error when Clicking on the Signin link in the Synchronization drop-down menu (it does not even let me attempt to type in my creds):
      "Synchronization
      Something went wrong.
      An error occurred during the login process. Please try again."
      OperaSigninError.png

      I have verified the account by signing into https://auth.opera.com/account/login. I am using the latest version of opera as of today (Version:62.0.3331.99) on Windows 10 x64. The same login works without error on other computers using the same version of Opera. The issue is occurring on a corporate network.

      My google foo has not been able to yield any useful info to remedy this issue.

      What are the prerequisites for Opera signin? ie network ports, local privileges required, etc.
      What are the steps required to troubleshoot issues with Opera Signin issues? Are there any logs? if not, can logging be enabled?

      Thanks in advance!

      Reply Quote 1
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      • laurentw
        laurentw last edited by

        Hi,
        Same problem for me on 63.0.3368.71 ; I have an error too when checking for software update. I know that there is a Proxy on the network, maybe the issue ? But browsing works well.
        Thanks.

        Reply Quote 0
          A Former User 1 Reply Last reply
        • A Former User
          A Former User @laurentw last edited by A Former User This post is deleted!
          Reply Quote 0
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          • A Former User
            A Former User last edited by

            Unable to login to my account.

            Unable to perform check for software update.

            I am on 63.0.3368.71 Windows 7.

            Reply Quote 0
              A Former User 1 Reply Last reply
            • A Former User
              A Former User @Guest last edited by

              @another-level

              Can you please disregard my lost post as I am now in my sync account.

              Reply Quote 0
                1 Reply Last reply
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