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    Opera Mail - No unified Inbox

    Opera for Windows
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    • A Former User
      A Former User last edited by

      For various reasons I have had to re-install Opera Mail and this time I just cannot get a unified Inbox (Received Folder), please can anyone help - I have just spent 4 hours trying to solve the problem.

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      • burnout426
        burnout426 Volunteer last edited by

        Click the wrench icon on the mail panel toolbar and check the box next to "All Messages". Or, click "reset mail panel to default".

        It should be there by default if you reinstalled Opera Mail and deleted the old profile folder? Did you just to the former part and keep your mail folder and preferences etc?

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        • A Former User
          A Former User last edited by

          Thanks for replying so quickly. Yes I uninstalled the original thoroughly or so I thought using IObit. I don't know if it removed the old profile which looks a bit scarey to me to deal with! I clicked on the wrench and there is nothing labelled All Messages. I refreshed from the next door icon where there is All Messages but this did not do what I am looking for. I then clicked on reset but nothing changed. Oh dear.

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          • burnout426
            burnout426 Volunteer last edited by burnout426

            Do you need to save any messages/passwords etc? If not, I can tell you how to remove reset the profile. What version of Windows though?

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            • A Former User
              A Former User last edited by

              My POP3 account mail is retained on the server, I have also a Gmail account plus an Outlook.com account (what happens to the mail of the last two I don't know - are they retained anywhere). I'm not too worried about the Outlook one but I would not like to lose the gmal mail. I know all the p/w. I have Windows 10 with the FCU - never been the same since that trashed my hard drive and I had to have a new one, Nothing has been straightforward since and can't even update Windows at present. I've never been so frustrated in the 20 odd years of using my PC. I would really like guidance through the next stage please.

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              • burnout426
                burnout426 Volunteer last edited by burnout426

                In Opera Mail, goto "Menu -> help -> About Opera Mail" and take note of the preferences path and the "mail" folder path. They should be "C:\Users\yourusername\AppData\Roaming\Opera Mail\Opera Mail\operaprefs.ini" and "C:\Users\yourusername\AppData\Local\Opera Mail\Opera Mail\mail".

                Then, goto "Menu -> settings -> import and export -> export Opera contacts" and save your contacts (to your desktop for example) as contacts.adr. If you have any feeds, export them too.

                Close down Opera Mail and use Windows Explorer to goto "C:\Users\yourusername\AppData\Roaming". There, rename the "Opera Mail" folder to "Opera Mail Old". Then, goto "C:\Users\yourusername\AppData\Local" and rename the "Opera Mail" folder there to "Opera Mail Old".

                In Windows, goto start -> settings apps -> apps and feature and uninstall Opera Mail.

                Download the Opera Mail installer again, launch it, click "options", set "install path" to "C:\Program Files (x86)\Opera Mail", set "install for" to "All Users" and install.

                Now you will have a fresh Opera Mail installed to the proper place. Just set up all your accounts in it again and you'll be good to go. Then, goto "Menu -> settings -> import and export -> import Opera Contacts" and point it to contacts.adr. Then import the feeds file if you exported one earlier.

                Now, for any POP accounts that had messages in them that were no longer on the server and were only available in Opera, you can import them from the "C:\Users\yourusername\AppData\Local\Opera Mail Old\Opera Mail\mail\store\accountN\ folder where N is the number for the account as seen in accounts.ini. Just look for the email address in accounts.ini to tell which account is which.

                To import, in Opera Mail (your newly-setup one), goto "Menu -> settings -> import and export -> import mail -> import generic mbox -> add folder" and point it to the accountN folder you want. Then, in the import dialog, set "import into" to the existing, corresponding POP account.

                Hopefully you won't have to do any importing though.

                @theoldandgrey said in Opera Mail - No unified Inbox:

                what happens to the mail of the last two I don't know - are they retained anywhere

                You can go to "Menu -> Mail and chat accounts -> the account -> edit" and see if it has an IMAP tab or not. If it does, it's an IMAP account and you don't have to worry about those. If there's no IMAP tab, then it's a POP account. Then, you compare the "Inbox" view in the "you@example.com" POP access point in the mail panel with the Inbox folder in the webmail (the website client) to see if there are any messages that aren't on the server, but are in Opera Mail. That'll tell you if you have to do anything importing later or not.

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                • A Former User
                  A Former User last edited by

                  Thank you so much for all those instructions and it worked almost perfectly. There is still a couple of problems though, Opera will not recognise my outlook.com account and I cannot send or receive anything in my isp email pop3 account which I use all the time. Using their webmail is painfully slow so I really would like to get it on Opera. All the sent emails go into the outbox and sit there and nothing comes in although webmail is working perfectly consequently I got short shrift from their help line

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                  • burnout426
                    burnout426 Volunteer last edited by

                    For outlook.com, what are your server settings? They should be the following:

                    Incoming: imap-mail.outlook.com
                    Port: 993
                    TLS: Checked
                    Authentication: Auto
                    Username: your email address
                    Password: your password

                    Outgoing: smtp-mail.outlook.com
                    Port: 587
                    TLS: Checked
                    Authentication: Auto
                    Username: your email address
                    Password: your password

                    For your pop3 ISP account, it should be:

                    Incoming Port: 995 (or 110)
                    Outgoing Port: 465 (or 587)
                    TLS: Checked
                    Authentication: Auto

                    You can also turn on logging and check the log for errors.

                    Also, for outlook.com email, at outlook.com, make sure you're in non-beta mode. Then, goto "Options -> Mail -> Accounts -> POP and IMAP". If you decide to use POP instead of IMAP, make sure POP is turned on. You might also have to go to https://account.microsoft.com/, goto "Security", click "More Security Options", log in and make sure 2-step verification is off. But, if you didn't have to do that before, don't worry about it.

                    You can also go into the settings for each account in Opera Mail and retype your username and password on the "Servers" tab to make sure they're right. For messages stuck in the outbox, once your server settings are correct, they should send. If they don't, click the drop-down next to the send button on the mail panel toolbar and choose to send queued messages.

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                    • A Former User
                      A Former User last edited by

                      Absolutely fine now, thanks for all your help.

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