Opera Mail won't connect with hotmail mail server.

kharrington10

kharrington10

Hi, on Windows 10 I've tried installing an old, but still active, hotmail account into Opera mail but I keep getting the "authentication failed" error message. The Error is "Error="UserDisabled" AuthResult=27"

I know I've put in my correct hotmail account password (recently changed it, and checked it several times) and all the info is put automatically into the field (port numbers, etc.) by Opera, but still no go. Also I've tried uninstalling and reinstalling Opera Mail several times, but same thing.

Anyone have a clue as to the problem? Thanks in advance!

burnout426

burnout426 Volunteer

For IMAP

imap-mail.outlook.com
port: 993
TLS: checked

For POP

pop-mail.outlook.com
port: 995
TLS: checked

For SMTP

smtp-mail.outlook.com
port: 587
TLS: checked

Make sure your username is your email address. On the "servers" tab in the account's properties, retype your username and password after making sure the settings are correct.

Also, log into outlook.com, click the gear, goto "options", goto "pop and IMAP". Make sure POP is enabled for the account if you want to use POP.

You might also have to go to account.live.com or account.microsoft.com , log in, goto security options, other security options and turn off two-step verification if it's on.

If you're using IMAP, after setting up the account and trying to connect, you can close down Opera and edit incomingN.txt in the mail folder where N is the number for the account as seen in accounts.ini. In incomingN.txt, you can force a single connection for the account. See "Menu -> help -> about Opera Mail" for the location of the mail folder.

Also, make sure your anti-virus email scanner isn't interfering.