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TV Browser not allowing site to work

  • I'm trying to view a website that I have a subscription to live view basketball games on. It allows me to sign in but then says I need to close that window (obviously a pop-up of sorts) & reopen the original window.

    1 There is no way to close that window that I can see.

    2 When I get out of there altogether & then navigate back to the site, I cant do anything at all, sign in, sign out, view any areas of the website, as it just keeps coming up with the, sign in was successful, close this window & refresh original page to view...

    As this was one of the main uses that this TV was purchased for, does anyone have any ideas please?
    thanks in advance.