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    Opera Mail issue

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    • burnout426
      burnout426 Volunteer last edited by

      What client(s) are the receivers using?

      Reply Quote 0
        1 Reply Last reply
      • ricksper
        ricksper last edited by

        Combination, HTML using formatted inserts

        And what happens if you use plain text?

        I have not tried that.

        Reply Quote 0
          1 Reply Last reply
        • ricksper
          ricksper last edited by

          What client(s) are the receivers using?

          AOL for one

          Reply Quote 0
            1 Reply Last reply
          • burnout426
            burnout426 Volunteer last edited by

            You can do this if you want.

            Goto "All Messages/Sent" and select a message that didn't show right for a recipient and hit ctrl + s to save it as an mbs file.

            View that file in a text editor like Notepad++.

            Change anything secretive like email addresses. But, don't add/remove any lines.

            Ctrl + a in the document to select all the text.

            Hit the tab key to shift everything 4 spaces to the right. (See here for why.)

            While all the text is still selected, hit ctrl + c to copy the text.

            Then, in the textarea where you're writing a comment to this post, ctrl + v to paste that text.

            That way, we can take look at the source of the message to see if there's anything wrong with it.

            It'd be best if you try to send a test message that's as short as possible (preferably without attachments) that triggers the problem for a recipient and show us that. But, if all you have is a long one you've already sent, that'll be fine.

            Or, you could just upload the mbs file somewhere and link to it here. Whatever is easiest for you.

            Reply Quote 0
              1 Reply Last reply
            • ricksper
              ricksper last edited by

              I forgot the 4 spaces.
              Corrected.

              From rsxxxx@ymail.com Wed May 18 13:29:16 2016
              Content-Type: multipart/alternative; boundary=----------LGgaebdIVfXS7rALUkDT7V
              Subject: Try again
              To: "Bill & Molly O'xxxxx" <Billxxxx@aol.com>
              Date: Wed, 18 May 2016 09:29:16 -0400
              MIME-Version: 1.0
              From: "Richard Sxxxxx" <rsxxxxi@ymail.com>
              Message-ID: <op.yhnue2eb1bgs41@vaio>
              User-Agent: Opera Mail/1.0 (Win32)
              
              ------------LGgaebdIVfXS7rALUkDT7V
              Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
              Content-Transfer-Encoding: 8bit
              
              This guy was looking for some naked volunteers to attend a photo shoot at  
              the RNC. It looks like the Huffington Post
              http://www.huffingtonpost./entry/sign-up-to-pose-nude-at-the-republican-national-convention_us_5734bb67e4b08f96c1826b18
              no longer has the link.
              
              But this is the photographer that's doing it.
              
              http://www.theatlantic./photo/2012/07/the-naked-world-of-spencer-tunick/100344/
              
              I guess you're too late.
              
              
              
              
              
              
              
              -- 
              
              Richard xxxx
              ------------LGgaebdIVfXS7rALUkDT7V
              Content-Type: multipart/related; boundary=----------LGgaebdIVfXS7reMezNH00
              
              ------------LGgaebdIVfXS7reMezNH00
              Content-Type: text/html; charset=iso-8859-15
              Content-ID: <op.1463578156135.b69009785d6a4604@192.168.8.102>
              Content-Transfer-Encoding: Quoted-Printable
              
              <!DOCTYPE html><html><head>
              <style type=3D"text/css">body { font-family:'Times New Roman'; font-size=
              :13px}</style>
              </head>
              <body><div>This guy was looking for some naked volunteers to attend a ph=
              oto shoot at the RNC. It looks like the Huffington Post</div><div><a hre=
              f=3D"http://www.huffingtonpost.xxx/entry/sign-up-to-pose-nude-at-the-rep=
              ublican-national-convention_us_5734bb67e4b08f96c1826b18">http://www.huff=
              ingtonpost.xxx/entry/sign-up-to-pose-nude-at-the-republican-national-con=
              vention_us_5734bb67e4b08f96c1826b18</a></div><div>no longer has the link=
              .</div><div>
              

              </div><div>But this is the photographer that's doing it.=
              </div><div>
              </div><div><a href=3D"http://www.theatlantic.xxx/photo/20=
              12/07/the-naked-world-of-spencer-tunick/100344/">http://www.theatlantic.=
              com/photo/2012/07/the-naked-world-of-spencer-tunick/100344/</a></div><di=
              v>
              </div><div>I guess you're too late.</div><div>
              </div><div>
              <=
              /div><div>
              </div><div><a href=3D"http://www.huffingtonpost.xxx/entry/=
              sign-up-to-pose-nude-at-the-republican-national-convention_us_5734bb67e4=
              b08f96c1826b18">
              </a></div><div>
              </div><div>

              </div><div id=3D=
              "M2Signature"><div>-- </div><div><p><font face=3D"Lucida Handwriting"><s=
              trong><font color=3D"#0000ff">Richard Sxxxxx</font>**</font>

              </p><p>**<font face=3D"Verdana"><small>
              

              </small></font></strong=
              ></p></div></div></body></html>
              ------------LGgaebdIVfXS7reMezNH00--

              ------------LGgaebdIVfXS7rALUkDT7V--
              
              Reply Quote 0
                1 Reply Last reply
              • ricksper
                ricksper last edited by

                This is a response from the recipient.

                Content-Type: multipart/alternative; boundary=----------0X9QUsFHpRx5iQvThyDxdb
                To: "William O'xxxxxx" <billxxxx@aol.com>
                Subject: Reply to you.
                References: <op.yhnue2eb1bgs41@vaio>
                 <154c4359e60-37ac-27659@webprd-m02.mail.aol.com>
                Date: Wed, 18 May 2016 11:08:00 -0400
                MIME-Version: 1.0
                From: "Richard S" <rsp@ymail.com>
                Message-ID: <op.yhnyzmcl1bgs41@vaio>
                In-Reply-To: <154c4359e60-37ac-27659@webprd-m02.mail.aol.com>
                User-Agent: Opera Mail/1.0 (Win32)
                
                ------------0X9QUsFHpRx5iQvThyDxdb
                Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
                Content-Transfer-Encoding: 8bit
                
                Reply to you
                
                On Wed, 18 May 2016 10:12:09 -0400, William O'connell <billoc5097@aol.com>  
                wrote:
                
                > same result - nada!
                >
                >
                > -----Original Message-----
                > From: Richard Sxxxx <rsxxxxx@ymail.com>
                > To: Bill & Molly O'xxxxx <BillOC5097@aol.com>
                > Sent: Wed, May 18, 2016 9:29 am
                > Subject: Try again
                >
                
                
                
                -- 
                
                Richard Sxxxxxx
                ------------0X9QUsFHpRx5iQvThyDxdb
                Content-Type: multipart/related; boundary=----------0X9QUsFHpRx5iQUsogf5XJ
                
                ------------0X9QUsFHpRx5iQUsogf5XJ
                Content-Type: text/html; charset=iso-8859-15
                Content-ID: <op.1463584080935.d82118655d6a4600@192.168.8.102>
                Content-Transfer-Encoding: Quoted-Printable
                
                Reply Quote 0
                  1 Reply Last reply
                • burnout426
                  burnout426 Volunteer last edited by

                  Okay. Looking to see if I can find anything wrong with what Opera is doing.

                  Reply Quote 0
                    1 Reply Last reply
                  • burnout426
                    burnout426 Volunteer last edited by

                    I'm not seeing anything wrong with the sent message. The HTML markup it uses looks fine also.

                    For the reply, an html body header is specified but the actual quoted-printable data for the HTML body is missing. Also, the closing boundaries after it are missing too. Therefore, you get a blank body unless you check "prefer plain text" (wrench icon at top right of Opera), which would then cause you to see the text plain alternative.

                    Is the recipient using Opera Mail too as suggested in the user agent header of the reply?

                    There are some things you can try. One is to go on the "outgoing" ta in the account's properties and set the encoding ot utf-8.

                    Another thing you can do is close down Opera Mail and edit accounts.ini in the mail folder (see Menu -> help about Opera for the location). Under the section for the account in question, make sure these are set (they're the defaults).

                    Allow 8Bit Headers=0
                    Allow 8Bit Transfer=0
                    Allow Incoming QuotedString QP=1
                    

                    If 8-bit transfer isn't set to 0, you can try setting it back to 0 as maybe the servers you're using don't like 8-bit transfers. On the other hand, if it's set to 0, you can set it to 1 which might avoid quoted-printable encoding and allow straight HTML markup for the body, which might avoid a bug one of the servers has with quoted printable or something.

                    I personally always set 8bit transfer to 1. It's not the default though.

                    Anyway, make sure the settings you use and the recipient are the same (if you both use Opera Mail) to see if that helps.

                    Also, if you can, try creating a test account in Opera that uses another mail service besides yahoo (like Gmail) and use that in Opera Mail to send the person the message. If it works then, it might be something with Yahoo's servers that booger your mail up. If doesn't change anything, maybe it's the aol server doing it. Maybe if you setup a webmail.aol.com account and set it up in your Opera Mail, you can send back and forth to yourself between ymail, aol and gmail to see if you can figure out who's the culprit.

                    I also wonder if an anti-virus email scanner the recipient has is doing something funky. Or, if it's just the recipient's Opera Mail that's messed up and needs set up again. Or, it might be the aol webmail interface that's messing things up if the recipient isn't using Opera Mail or Thunderbird etc.

                    Reply Quote 0
                      1 Reply Last reply
                    • ricksper
                      ricksper last edited by

                      leocg, burnout426
                      Thanks for all that you do.

                      Reply Quote 0
                        1 Reply Last reply
                      • shelleygal
                        shelleygal last edited by

                        I have had this issue for months as well. Haven't seen any solution at all yet. My email body appears blank to anyone using AOL (@aol.com) or old Compuserve (@cs.com) accounts (@cs.com is also owned by AOL). The problem occurs on all clients, EXCEPT mobile clients. So, the recipient cannot see my email on their laptop or PC/Mac, but can see it on their phone.

                        I have tried sending email using other clients--Yahoo, Postbox, Outlook, and they work fine--the recipient can see the email just fine.

                        If you have any other suggestions, please send them on. The only way I can get email to these folks is to send the email via another client, and copy myself. It is very very frustrating.

                        Reply Quote 0
                          1 Reply Last reply
                        • shelleygal
                          shelleygal last edited by
                          From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
                          Content-Type: multipart/alternative; boundary=----------GxLAZL38JoV8z7BkECj0b5
                          To: "pmillexxxx@aol.com" <pmillexxxx@aol.com>
                          Date: Fri, 26 Feb 2016 08:46:15 -0600
                          Subject: volunteer schedule
                          MIME-Version: 1.0
                          From: xxxxx <xxxxxx@satx.rr.com>
                          Message-ID: <op.ydf3bdrewc16l6@shelleys-imac-3.local>
                          User-Agent: Opera Mail/1.0 (MacIntel)
                          
                          ------------GxLAZL38JoV8z7BkECj0b5
                          Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
                          Content-Transfer-Encoding: 7bit
                          
                          You are scheduled for the following:
                          
                          Monday night 4-9
                          Tuesday morning  10-4
                          Thursday morning
                          Friday morning
                          Saturday morning  (finals)
                          
                          Love you,
                          
                          Shelley
                          
                          
                          
                          
                          -- 
                          _______________________
                          
                          Shelley xxxxxx
                          210.000.8447
                          ------------GxLAZL38JoV8z7BkECj0b5
                          Content-Type: multipart/related; boundary=----------GxLAZL38JoV8z70LV0Jfre
                          From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
                          Content-Type: multipart/alternative; boundary=----------GxLAZL38JoV8z7BkECj0b5
                          To: "pmillexxxx@aol.com" <pmillexxxx@aol.com>
                          Date: Fri, 26 Feb 2016 08:46:15 -0600
                          Subject: volunteer schedule
                          MIME-Version: 1.0
                          From: xxxxx <xxxxxx@satx.rr.com>
                          Message-ID: <op.ydf3bdrewc16l6@shelleys-imac-3.local>
                          User-Agent: Opera Mail/1.0 (MacIntel)
                          
                          ------------GxLAZL38JoV8z7BkECj0b5
                          Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
                          Content-Transfer-Encoding: 7bit
                          
                          You are scheduled for the following:
                          
                          Monday night 4-9
                          Tuesday morning  10-4
                          Thursday morning
                          Friday morning
                          Saturday morning  (finals)
                          
                          Love you,
                          
                          Shelley
                          
                          
                          
                          
                          -- 
                          _______________________
                          
                          Shelley xxxxxx
                          210.000.8447
                          ------------GxLAZL38JoV8z7BkECj0b5
                          Content-Type: multipart/related; boundary=----------GxLAZL38JoV8z70LV0Jfre
                          
                          ------------GxLAZL38JoV8z70LV0Jfre
                          Content-Type: text/html; charset=iso-8859-15
                          Content-ID: <op.1456497975563.d26fc4635f683292@192.168.1.13>
                          Content-Transfer-Encoding: Quoted-Printable
                          
                          <!DOCTYPE html><html><head>
                          <style type=3D"text/css">body { font-family:'Georgia'; font-size:12px}</=
                          style>
                          </head>
                          <body><div>You are scheduled for the following:</div><div>
                          

                          </div><div=
                          >Monday night 4-9</div><div>Tuesday morning  10-4</div><div>Thursda=
                          y morning</div><div>Friday morning</div><div>Saturday morning  (fin=
                          als)</div><div>
                          </div><div>Love you, </div><div>
                          </div><div>S=
                          helley</div><div>
                          </div><div>
                          </div><div>

                          </div><div id=3D"=
                          M2Signature"><div>-- </div><div><span style=3D"font-size:16px;">=
                          <span style=3D"color:#ffd700;">_______________________</span>
                          </=
                          span>

                          			<span style=3D"font-size: 12px; font-family: georgia,
                          serif;"><strong=
                          >Shelley xxxxx**
                          
                          			210.000.8447</span>
                          </div></div></body></html>
                          ------------GxLAZL38JoV8z70LV0Jfre--
                          
                          ------------GxLAZL38JoV8z7BkECj0b5--
                          
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                            1 Reply Last reply
                          • burnout426
                            burnout426 Volunteer last edited by

                            @shellygal, There's something messed up with the message source you posted. This extra line:

                            From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
                            

                            is causing Opera to split the message into two different messages with the second message missing an HTML body. Is that source supposed to be a single message from your "All Messages/Sent"?

                            Reply Quote 0
                              1 Reply Last reply
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