Crashing often - Opera v34.0 Windows 7 32 bit

  • Running on a Toshiba laptop with 100GB free space and 4GB RAM. It crashes randomly, not too often but a couple of times a day during the course of normal work. No particular pattern observed. But very irritating.

  • What does the Event Viewer say about it? What extensions do you have installed?

  • No extensions. Just clean install. Crashes frequently. I can't even use the forum - I am writing this in Firefox. With opera a log in and then it redirects me but it has not logged in.

    Have no idea what to look for in Windows event viewer.

  • Look inside the application logs in the event viewer right after Opera crashes. Shouldn't be hard to find. Post the contents here.

  • I copied in the log but my post is being moderated

  • Okay. It will show up here in a day or so then.

  • Thanks for helping!

  • OK - Windows, application logs. Opera crashed several times this morning but there is only one Error I can find in te log - Application hang. The XML data shown below. There was also one Information record referring to Opera, also shown below, possibly about the same hang event. I confirmed no extensions at all installed.

    Thanks for helping!

    • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    • <System>
      <Provider Name="Application Hang" />
      <EventID Qualifiers="0">1002</EventID>
      <Level>2</Level>
      <Task>101</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-12-20T22:25:47.000000000Z" />
      <EventRecordID>422965</EventRecordID>
      <Channel>Application</Channel>
      <Computer>LEEMING-QOSMIO</Computer>
      <Security />
      </System>
    • <EventData>
      <Data>opera.exe</Data>
      <Data>34.0.2036.25</Data>
      <Data>1c40</Data>
      <Data>01d13b75036ac21e</Data>
      <Data>9</Data>
      <Data>C:\Program Files\Opera\34.0.2036.25\opera.exe</Data>
      <Data>97d45da1-a768-11e5-b1be-002258c0a97e</Data>
      <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
      </EventData>
      </Event>
    • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    • <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-12-20T22:25:47.000000000Z" />
      <EventRecordID>422966</EventRecordID>
      <Channel>Application</Channel>
      <Computer>LEEMING-QOSMIO</Computer>
      <Security />
      </System>
    • <EventData>
      <Data />
      <Data>0</Data>
      <Data>AppHangB1</Data>
      <Data>Not available</Data>
      <Data>0</Data>
      <Data>opera.exe</Data>
      <Data>34.0.2036.25</Data>
      <Data>5660f702</Data>
      <Data>9a5c</Data>
      <Data>1</Data>
      <Data />
      <Data />
      <Data />
      <Data />
      <Data />
      <Data>C:\Users\David\AppData\Local\Temp\WER9A7D.tmp.appcompat.txt C:\Users\David\AppData\Local\Temp\WERAB02.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\Users\David\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_opera.exe_4ac943eb427e56f0a754320772ecbb602198c0_1bd6ac29</Data>
      <Data />
      <Data>0</Data>
      <Data>97d45da1-a768-11e5-b1be-002258c0a97e</Data>
      <Data>1</Data>
      </EventData>
      </Event>
  • Mine too! 33 automatic upgraded to 34 which reports it's corrupted. Just finding out how to fix it.

  • Well, for me Opera is the most unreliable browser. I prefer it in many other ways, but when I am half way through viewing a Youtube video or working with and referring to several open tabs, and then it crashes and I have to restore what I was doing manually, this is a no-go. So that's it for my Opera experience for now.

  • Still there is no fix for this problem with "application hang"?

    How long should we have to wait for a solution or will it ever be fixed?

  • Generally there isn't something wrong with Opera, there is something wrong with the system. In very few instances have we tracked crashing issues down to Opera itself. Its generally caused by malware infections, had drivers, extensions, damaged operating systems, etc. So if you don't give us more details we really can't track down the problem for you. If you go to your mechanic and say "my car doesn't work", don't explain what the problem is or even what kind of car you have they aren't going to be able to help you very much.

  • But it's Opera that is creating the system (browser coding).
    And if I take my car to a mecanic and tell him/her it is something wrong with it, I expect that the mecanic can find out what is wrong with my car.

    In my case the problem appears on 2 computers, and they have no malware, no bad drivers, no extensions, no damaged OS etc etc..... The only thing the 2 computers have in common is, both runs Windows 10 latest build and Opera v.35.

    The message I get on both computers if I look into the "Event viewer" in Windows is "The program opera.exe v.35 stopped to cooperate with Windows and was shutt down". Application hang.

    The problem started after the release of Opera 33, I think.

  • But it's Opera that is creating the system (browser coding).
    And if I take my car to a mecanic and tell him/her it is something wrong with it, I expect that the mecanic can find out what is wrong with my car.

    If your car has got intermittent issues (bad wiring contact), then most often they don't find it out.

    In my case the problem appears on 2 computers, and they have no malware, no bad drivers, no extensions, no damaged OS etc etc..... The only thing the 2 computers have in common is, both runs Windows 10 latest build and Opera v.35.

    And both are used by same user, don't forget that 🙂

    I know that such issues are extremely hard to pinpoint (I have dealt with software and hardware support for many years, some intermittent problems with our software took months to resolve), but maybe you can find something more common. Like some website or page, which causes opera to crash (usually not immediately, rather after prolonged use or after closing); or some your other action in your computer, like switching to and from some other application.

    What other common system-level software (like antivirus) you are running on your computers?

  • Same problem here... Opera 35 crashes continuously... I thought it was my computer and I have reinstalled Windows 10 (no extension is present) . Nothing changed, opera still crashes.

  • donq

    About antivirus software, I've been using Avira Free antivirus on all my computers for the last 8-10 years. I've also tried to delete Avira and using Windows Defender, but the problem with "Application hang" is still there.

    Firewall is Windows inbuilt.

    The only thing I can think of that could be the problem is web pages with a lot of pictures, flashing commercials/ads. I don't know if Opera browser is RAM hungry?

    But both my computers have 6 Gb RAM, so it could not be the lack of RAM causing the problem either.

  • Windows warns you before you run out of RAM on Windows 10.

  • The only thing I can think of that could be the problem is web pages with a lot of pictures, flashing commercials/ads.

    Have you tried run opera with plugins disabled (or better, set them 'click to activate' - this way you can watch some videos at least)?

    My opera setups (XP, W7, W10 - I have yet to see any crash) have plugins configured to 'click to activate'.
    Then I'm using Adblock + Ghostery, no ads and trackers enabled - this kills most of flashing (graphics overload) at the core. (Sorry ad networks, I won't help you.)

    Can you set your opera graphics hardware acceleration to disabled? I'm not sure, which flags need to alter - but you can experiment with anything, related to graphics acceleration, direct write and similar things. Of course if your computers have very different graphics hardware, then this is unlikely to have any effect.

    I would disable non-microsoft antivirus or configure it to exclude everything, related to opera (including profile folder) for some days. I have not heard major problems with Avira, but it is not very popular here either.

    (For quite different software (our company produced ERP software) we have had couple problems with Avast lately - it did block some of our components. This is not directly related to your problem.)

  • donq

    First of all, my computers have different graphics setup.

    1. Acer Aspire desktop (4-5 years old), i3-2100, 3.1 Ghz, AMD Radeon HD 6570 graphic card 1 mb.
    2. Asus laptop (6 month old), i5-5200u, 2.2 Ghz, intel HD 5500 graphics.

    My new Asus laptop have most problem with Opera browser freezing/hang.

    Since my Acer desktop computer have better (more powerful) graphic card, it could be a problem related to graphic cards, or how the computers handle graphics (pictures, flashing ads/commercials) but this is just a guess by me.

    How do I disable plugins? And what do you mean by plugins?

    I'm not a computer geek. 🙂

  • Now I have tried to disable plugins. Still Opera freezing/hang like before.

    I also tried to disable Opera hardware acceleration. Still Opera freezing/hang.

    It is useless to try to twist and tweak any more with my software or hardware. I have not have any issu with my computers since I was using MS-Dos and Windows ME og a few problems with Windows Vista. I know for sure this have to do with some coding in the Opera browser that is not working properly in Windows 10, latest build.

    I just have to wait and see if there will be a fix in later versions of Opera.

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