Opera Mini not connect to internet

[kikkerivers]

kikkerivers last edited by

Opera Mini for Android is not connected to internet problem Servers Opera, the problem happens in Opera 7.6.4, Opera Mini 12 and Mini Opera 13 Beta 2.

The problem also occurs in Opera Browser for Windows 8.1 when Turbo Mode is activated the connection is lost.

I'm using Opera for over 7 years ago and it makes me uncomfortable having to use another browser, please resolve this connection error

Sorry for my English

[kikkerivers]

kikkerivers last edited by

screenshot:
https://app.box.com/shared/static/mel51aro1eddk669ciiozcxkzoc1embt.png
https://app.box.com/shared/static/doymo0dwsuhcppqoywmlibd3wactxci6.png
https://app.box.com/shared/static/xbxxlx7sng5shnsi38te3mpe6g2ctcbg.png
https://app.box.com/shared/static/knhkxomn50iyxoxhohl2edu80dbykg4d.png
https://app.box.com/shared/static/9sg02iqcsl4mn378robbg1on6wkqig1z.png
https://app.box.com/shared/static/4k6e7yeavaexxkopoi393u8ignjwd65q.png
https://app.box.com/shared/static/99v4g2p4mi90m661bsru3wmdanoult3p.png
https://app.box.com/shared/static/xezrkx5fbfse7wyrcv1foqkdc3unyiu4.png

[mbaluta]

mbaluta last edited by

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[mbaluta]

mbaluta last edited by

@kikkerivers, please provide more info:

1. Where are you from (country)?

2. What is your mobile operator?

3. Do you use mobile connection on your desktop computer?

Thank you for cooperation.

[kikkerivers]

kikkerivers last edited by

1. Venezuela
2. Movistar - Telefónica Venezuela
3. I'm using mobile internet (away) and ADSL at home.

I tried on 4 phones using Movistar as the operator and 3 show connection failure.
Friends using Digitel 4G (another mobile operator) have no connection failures.

Thanks for your help.

[mbaluta]

mbaluta last edited by

It looks like a general problem with Movistar and I advice you to contact with your mobile operator. As far as I see on Twitter, there are some users who have similar problems. If you think I'm wrong, please let us know.

If you need temporary workaround for desktop you may try our SurfEasy VPN: https://addons.opera.com/pl/extensions/details/surfeasy-proxy-an-opera-software-company/?display=es

In Opera Mini for Android you may try to open comperssion settings and change "Protocol" to "HTTP".

Please let me know, if this helps.

[kikkerivers]

kikkerivers last edited by

I could see the problem is the fault of the mobile operators in Venezuela, specifically Movistar.

I tried to connect to a VPN on my Android Device and the UDP and TCP ports are blocked. Maybe that's what produces the connection error. I could connect to a VPN using ICMP and Opera Mini works.

I will communicate with Movistar but I do not think they do anything to solve it.

In the desktop PC using a ADSL connection
works Opera Turbo, I will try later SurfVPN.

Thank you for your help @mbaluta, If Opera Team can do something to fix this I'd appreciate it.

[custdemotest]

custdemotest last edited by

Try Opera Max first.