I Need The Help of an Opera Mail Specialist / Developer
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tomskii9918 last edited by
OK burnout426 not sure it is working.
I created an IMAP account with all the settings you did mention above.
When Opera starts I have one mail: "Dear Opera Mail User" seems to be a sort of general welcome message.For the rest Opera is trying to connect with the server (I suppose) but does't get there.
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burnout426 Volunteer last edited by
Hmm, according to https://www.ziggo.nl/klantenservice/internet/e-mail/serverinstellingen/, that should work.
Do you have anti-virus with an email scanner? If so, turn the email scanner off.
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burnout426 Volunteer last edited by
For the rest Opera is trying to connect with the server (I suppose) but does't get there.
Open up the mail panel (F4 and click the "mail" button to select and expand it if it isn't already selected and expanded).
At the bottom of the mail panel, it should tell you what's if there's something wrong with the connection.If that doesn't help, it's probably an authentication issue. You can check the log to see if that's the case. If so, it means your username or password isn't correct.
Also, now that the IMAP account is created, goto "Menu -> mail and chat accounts -> select the account -> edit -> servers tab" and make sure the port and TLS settings and servername are correct. Also, retype your username and password there.
Then, hit the check/send button again.
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tomskii9918 last edited by
OK I trying to do my best to describe what the current situation looks like:
scanners (avast) are off line and opera mail seems to be busy with connecting to the ziggo server. However one welcome-mail has already been fetched from somewhere (probably during setup from the computer).
At the bottom it says connecting.
And somewhat higher there is a section saying kdhtm@ziggo.nl there a circle is spinning.
When I right click on that section there is a properties option tab and there I can set multiple settings associated with the account. A quick look I took indicated that a couple of settings are incorrect here. i.e. port settings.
Strange thing is thta everything was set correctly when I created this IMAP account.
Do you think I should just update the settings in the properties section? There is also a section for IMAP folders I have not checked what is behind that selection, and there is another selection for Read kdhtm@ziggo.nl again I did not try that selection. The log I did not try - as far as I understood I would need to activate that first. I think I have other issues at hand that require focus first.
And I hope you can figure out what is going on here without the log. -
tomskii9918 last edited by
Seems I made some steps - not sure if it is progress.
I went to the section that says kdhtm@ziggo.nl with the spinning circle, did a right click and selected Properties (Account Properties). Here I selected the Servers tab and it turned out the port numbers where set incorrectly (different from what i entered when I created the account??), therefore I did set incoming and outgoing servers to the port numbers given by burnout426. I pressed OK and the spinning circle became a yellow exclamation mark. But apart from that nothing happend.
While I was still in the server tab of the account properties I saw a drop down menu with different Authentication methods selected was Auto - but I'm not sure what the correct authentication method is.
In summary I did something, something seemed to have moved - but I have not the impression that IMAP mails have been retrieved from the ziggo server. -
burnout426 Volunteer last edited by
Authentication set to "Auto" should be fine. But, you can test any of them in the drop-down if you want. Put it back on auto if none of them work.
Good that you fixed the ports. But, on the servers tab in the account's properties, retype your username and password in the boxes.
If that still doesn't help, enable logging and previously mentioned and look at the log with a text editor to see if there are any errors that it says at the top. The log should tell you what the problem is so we're not guessing.
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burnout426 Volunteer last edited by
Also, if you want to, you can re-enable Avast and its email scanner. Then, in Opera Mail, set the ports on the servers tab to 143 for the incoming server and port 25 for the outgoing server; both with TLS unchecked. If it doesn't work that way, revert back to the original port and TLS settings.
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tomskii9918 last edited by
Thanks for the tips burnout426, I'm currently in hospital as soon as I'm out again I will try your suggestion.
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tomskii9918 last edited by
Hey it seems to work burnout426. But a bit strange.
When I cam back from hospital I tried first all setting as they where.
Type:
IMAP incoming server name: imap.ziggo.nl port: 993 TLS: checked username: my email address password: my password
outgoing server name: smtp.ziggo.nl port: 465 TLS: checked username: my email address password: your password
These are the settings you suggested a bit further up. The only thing I did today was to re-enter the password for incoming and outgoing server. Still nothing happened. When I had another look at the kdhtm@ziggo.nl section at the bottom left part of the screen I saw the first option read kdhtm@ziggo.nl and I tried it. This triggered that the mails from the server where downloaded. Mails go back to about the same point they do on the server (checked with webmail). Just at this moment a mail was fetched (autoamtically) without any interaction upfront. When I now send a test mail (adressed to myselfe) from Opera Mail on my computer nothing happens and I cant see the mail any more on my computer or on webmail. Therefore I tried what happens when I send a test mail (to myselfe) from the webmail account. And in that case the mail is received automatically from opera mail on my computer. ?? -
tomskii9918 last edited by
Sorry should have checked better before. I had another look and now I found that the test mail is not making it around because it is sitting in the outbox, and is not leaving the computer.
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tomskii9918 last edited by
I just recognized another thing some of the mails that should be in the sent folder are put in the received folder, and as a result of that i think the From field is changed to recipient field (my Full name). This is only the case for some mails and only at a random basis. Just now 4 mails are received wrong is the received box but should have gone to the sent box. And also some older mails show the same behavior at random.
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tomskii9918 last edited by
And another piece of information if I send a mail from another mail account to myself, the mail arrives at the computer in in received box at the most recent position. Strange is the fact that the focus of the focus bar (navigation bar) is moved to the oldest mail. So I receive the mail but I see the oldest mail instead of the current mail that arrived.
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tomskii9918 last edited by
And yet some more I tried - logging.
I did add the lines to the accounts.ini as described in the link mentioned above.
Hover it turned out that no .log file was created. Its probably me making mistakes, but it seems to be pretty straight forward. And I can't spot the possible mistake! -
burnout426 Volunteer last edited by
Hey it seems to work burnout426. But a bit strange.
When I cam back from hospital I tried first all setting as they where.
Type:
IMAP incoming server name: imap.ziggo.nl port: 993 TLS: checked username: my email address password: my password
outgoing server name: smtp.ziggo.nl port: 465 TLS: checked username: my email address password: your password
These are the settings you suggested a bit further up. The only thing I did today was to re-enter the password for incoming and outgoing server. Still nothing happened. When I had another look at the kdhtm@ziggo.nl section at the bottom left part of the screen I saw the first option read kdhtm@ziggo.nl and I tried it. This triggered that the mails from the server where downloadedOk. Sounds like it was just a username/password issue and all you needed to do after you retyped them was hit check/send, where you triggered that indirectly with the "Read" option.
So, that sounds good there.
I had another look and now I found that the test mail is not making it around because it is sitting in the outbox
Ok. Try retyping the the username and password for the outgoing server and the servers tab in the account's properties yet again. Then, hit the check/send button and the top of the mail panel.
If that doesn't work, try port 587 instead of port 465. Make sure TLS is checked. If your anti-virus is back on and the email scanner is back on, try port 25 with TLS unchecked. But, the log should tell you what's happening.
I just recognized another thing some of the mails that should be in the sent folder are put in the received folder,
They're supposed to be by default. Open the Received message list and click on the "Settings for this view" icon on the message list toolbar. Under the "Show" section, uncheck "Sent". The From/To column value had different behavior depending on whether the message is a sent message or not. Wouldn't worry about that. You can just use "All Messages/Sent" after changing that Show setting.
And yet some more I tried - logging.
Make sure to edit accounts.ini while Opera is closed. Under the AccountN section in question, add (or adjust if it's already there) the Outgoing Log File line.
Outgoing Log File=C:\Users\your_user_name\Desktop\outgoing.txtSave that, launch Opera and try to send a new message. You can delete the one stuck in your outbox first if you want.
Make sure authentication is set back to "auto".
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tomskii9918 last edited by
Hey burnout426 it seems that everything is working out fine here.
Some minor issues with the layout of older mails but I will start importing the other accounts first before worrying about the layout.Thanks a lot so far
Thomas -
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tomskii9918 last edited by
I think I was a bit to quick claiming everything is wotking.
I fetched some more mails but I still have a from April 2016 till some where in 2013?
Maybe there are more accounts I need to reopen and fetch?
Thanks
Thomas -
tomskii9918 last edited by
I guess the accounts for which the mails are only stored on my PC need some more attention?
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burnout426 Volunteer last edited by
I think I was a bit to quick claiming everything is wotking.
I fetched some more mails but I still have a from April 2016 till some where in 2013?
Maybe there are more accounts I need to reopen and fetch?Maybe. Not sure. Everything that's shown in your webmail should be shown in Opera now. Everything else you need to import.
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tomskii9918 last edited by
Not sure but I think it is kind of working now. I just leave it as is, it is the best I can get it.
So thanks a lot everbody ,
Thomas
