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    Reinstalling not working

    Opera GX
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    • burnout426
      burnout426 Volunteer last edited by

      In Windows, under “Settings -> Apps -> Advanced App Settings”, what is “Where to get apps” set to?

      Reply Quote 0
        foroxian 1 Reply Last reply
      • foroxian
        foroxian @burnout426 last edited by

        @burnout426 It is set to 'anywhere'

        Reply Quote 1
          1 Reply Last reply
        • foroxian
          foroxian @burnout426 last edited by

          @burnout426 How do i check which version i have?

          Reply Quote 0
            burnout426 1 Reply Last reply
          • burnout426
            burnout426 Volunteer @foroxian last edited by

            @foroxian Goto the URL opera://about or opera://version.

            Reply Quote 0
              foroxian 1 Reply Last reply
            • foroxian
              foroxian @burnout426 last edited by

              120.0.5543.160 (Official Build) Stable (64-bit)

              Reply Quote 0
                burnout426 1 Reply Last reply
              • burnout426
                burnout426 Volunteer @foroxian last edited by

                @foroxian Good. At least it installed the right version.

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                  foroxian 1 Reply Last reply
                • foroxian
                  foroxian @burnout426 last edited by

                  @burnout426 Ye but its microsoft store version so its not as good 😭 but at least it works now 😃

                  Reply Quote 0
                    1 Reply Last reply
                  • alphamachina
                    alphamachina last edited by alphamachina

                    I'm having the same problem, and it happens every time Opera One updates. Last time this happened, I was able to fix it by deleting everything to do with the browser and reinstalling with the offline installer. This time, no luck.

                    I've run sfc /scannow, I've reinstalled all of my Microsoft redists, DISM /Online /Cleanup-Image /RestoreHealth, used safe mode and DDU to uninstall my GPU driver, then reinstalled fresh. My drive health looks fine, as CrystalDiskInfo says 90% good. Tried emptying the TEMP folder completely. Checking permissions on TEMP folder, etc. Even tried installing it with a temporary custom temp folder through elevated command prompt with no luck. I've tried the offline installer both from the link given when the online installer fails and downloaded directly from the Opera FTP website. No luck..

                    When I unpack the full installer exe with 7zip, the browser runs just fine. No issues there. It's the installer that won't work, and I just went through and installed 5 other browsers with no issues (Firefox, Floorp, Chrome, Vivaldi and Brave all install and run just fine). First, I was getting side-by-side errors saying to use sxstrace, but then after deleting everything related to Opera in multiple different folders, I started getting the corrupted .pak error.

                    The only thing I haven't tried is sxstrace, but I ran that last time this happened and it came back with no issues.

                    This is the only program I'm having trouble with. Other browsers install fine. Games run fine. No issues. Any and all errors in Event Viewer are to do with trying to install this browser and something blocking it and causing an access violation in ntdll.dll. Out of dozens of apps, this is the only one I have issues with. And the issues only started after I installed VS Studio and its corresponding SDKs, etc. I removed VS Studio, made sure my redists were repaired, but still having this issue.

                    Edit: I ran chkdsk, it found some errors and repaired them, ran sfc /scannow and restore health again after that, which came back with no issues, but still getting corrupted .pak error on install. Not sure what's going on. I think I've just about exhausted my level of expertise on this. One thing in the event viewer made it look like Opera One was running into some issues with my display driver as it was trying to install, which is why I reinstalled that.

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                      alphamachina 2 Replies Last reply
                    • alphamachina
                      alphamachina @alphamachina last edited by

                      @alphamachina Some Opera installer crashes, especially .pak corruption or ntdll.dll access violations, have been reported when certain Nvidia driver versions interact with Windows memory protections or graphics API calls during installation. Maybe Opera's installer doesn't like my specific driver version (I'm running a slightly older driver because Nvidia's latest driver is running like garbage in games and causing all kinds of issues.)

                      Have you guys seen any issues with Nvidia driver 577.00 in regards to Opera One?

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                      • alphamachina
                        alphamachina @alphamachina last edited by alphamachina

                        @alphamachina I was able to fix this, eventually, but I'm not exactly positive which thing I did ultimately fixed it. So, I'll list them all:

                        1. Used DDU in Safe Mode to uninstall Nvidia driver, updated to latest Nvidia driver.
                        2. Extracted the offline Opera One installer, rebooted into Safe Mode, and installed from within Safe Mode using installer.exe within the extracted folder, but used All Users during the install process this time, instead of just my personal user account.

                        And success. The browser installed properly. This was after clearing all browser related folders, using CCleaner to remove the broken uninstaller link in Add Remove Programs, and then cleaning the registry of any Opera related entries (CCleaner does this as well):

                        C:\Users%USERNAME%\AppData\Roaming\Opera Software
                        C:\Users%USERNAME%\AppData\Local\Opera Software
                        C:\Users%USERNAME%\AppData\Local\Temp* (specifically any folders starting with 7z or Opera)

                        I think it was either installing from Safe Mode, installing to All Users, or updating my graphics driver from 577.00 to the latest driver from Nvidia. I also use two apps, FanControl and SignalRGB, and both of these hook into various drivers at relatively low levels, so it's possible those were interfering somehow. Installing in Safe Mode likely bypassed any possible interference.

                        One, or a combination of those likely ultimately led to it working, but as I said before, I also had some issues with my file system being a bit corrupted (everything else on my system worked fine, so it must have been a very limited amount of corruption).

                        To recap:

                        1. Initial Checks

                        Verified that your user account (jivef) had Administrator privileges.

                        Confirmed Windows Memory Integrity and LSA Protection were enabled, other antivirus scans disabled.

                        Checked the TEMP folder permissions and owner (your account).

                        1. .NET Framework and Redists

                        Inspected Visual C++ Redistributables (2010, 2012, 2013, 2015–2022) and repaired the latest versions.

                        Checked .NET Desktop Runtimes (6.0, 8.0, 9.0) and Windows Frameworks (3.5, 4.8).

                        Renamed .browser files in Framework folders (opera.browser → .bak) to allow regeneration.

                        Attempted ngen.exe update /force to rebuild assemblies; some errors were shown for WPF speller, but proceeded.

                        1. System Integrity and Repair

                        Ran:

                        sfc /scannow – found some issues, but not fully fixed.

                        DISM /Online /Cleanup-Image /CheckHealth

                        DISM /Online /Cleanup-Image /ScanHealth

                        DISM /Online /Cleanup-Image /RestoreHealth /Source:X:\Sources\sxs /LimitAccess (used Windows ISO as source due to component store corruption).

                        Enabled additional .NET features required for Opera installer to function, e.g., ASP.NET 4.8 and WCF HTTP Activation (after DISM fix).

                        1. GPU and Driver Troubleshooting

                        Suspected Nvidia driver issues (recent update via GeForce Experience).

                        Used DDU (Display Driver Uninstaller) in Safe Mode to completely remove GPU drivers.

                        Reinstalled known stable Nvidia driver (577.00 initially; later considered newer stable versions).

                        1. File System Checks

                        Ran chkdsk /f /r on C: to ensure the filesystem was healthy.

                        Verified SSD health via CrystalDiskInfo (reported 90% health).

                        1. Opera-specific Steps

                        Deleted/moved all Opera-related folders:

                        %LOCALAPPDATA%\Opera Software\

                        %APPDATA%\Opera Software\

                        Any leftover Temp installer folders (7z*) in %TEMP%.

                        Removed .bak from opera.browser files after repairs.

                        Downloaded offline full installer and tested running it from extracted folder.

                        Installed All Users option when prompted.

                        1. Event Viewer Observations

                        Found repeated c0000005 access violation errors in ntdll.dll during installer runs.

                        LiveKernelEvent 141 suggested GPU-driver or memory-related hook issues.

                        Observed BEX64 faults related to the installer module.

                        1. Result

                        After cleaning out all remnants, using a stable GPU driver, ensuring .NET features were fixed via DISM, and using the offline extracted installer, Opera finally installed successfully.

                        Settings and caches are stored in:

                        %APPDATA%\Opera Software
                        %LOCALAPPDATA%\Opera Software\

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