Request for Account Deletion – Locked Out Due to 2FA
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PGZarnell last edited by
I had to create another account to post this
I am writing to request the deletion of my Opera account. Unfortunately, I am completely locked out and unable to access it due to 2‑Factor Authentication (2FA).
I no longer have access to the authentication app nor the 8-digit backup code.
I am therefore unable to log in or disable the 2FA feature from within the account.
Having lost access to the account and its security codes, I kindly ask that Opera remove the account from your system and release the email address so I can create a new account using the same email.
If I have an answer, is it possible to delete the account? I can send the email address where the account was created. I just sent a message to support@opera.com at the same email address, and they asked me to come to the forum.
I understand that normally it would be necessary to access the account to disable 2FA, but in my case that’s not possible. I am ready to provide any further information or verification you may require in order to confirm my identity and complete this deletion request. -
Moved from Opera GX by
leocg
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GoldFincher last edited by
@PGZarnell said in Request for Account Deletion – Locked Out Due to 2FA:
I have the same issue exactly - I've lost my 2FA & am locked out of my old account & would like to delete it.
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marinorama last edited by
Same problem. Possible that I lost everything (entry in MS Authenticator plus backup codes) when my old smartphone crashed, but I really cannot remember that I activated 2FA at all. However, how can I get access to deactivate 2FA or delete the Opera account? Both is Impossible without Authenticator codes and backup codes. Is there ANY way to put a request?
