Please return me my mail!

[imfoodog]

imfoodog last edited by

One of the worst thing they could have done. No notice in email. I just opened more email boxes the day before and they couldn't even say it was closing down? Not a very good business profile. I lost many files that I was storing, including contacts that is impossible to get back. What a lack of respect to the clients that used their software for years.

[jennifersaru]

jennifersaru last edited by

es ce que quel qu'un aurai les coordonnées d'opera pas de mail pour prèvenir et je ne suis pas la seul si moi pas de mails moi faire procédure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Deleted User]

Deleted User last edited by

What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

[jennifersaru]

jennifersaru last edited by

hé leushino c'est la faute de opéra !!!!! il devais prévenir et il ne l'on pas fais juridiquement il son fautif et sa dans tous les pays c'est pas a nous de mettre nos mail sur un autre serveur puisque qu'une boîte mail est serveur !!!!!!

[blackbird71]

blackbird71 last edited by

What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

I completely agree that backing up things that are important, whatever they may be, is a critical user responsibility in the digital era. It's the reason I've always employed a stand-alone eMail client since I've used eMail (which is a LOT of years), and then I further back up that mail client's messages and archives files... frequently.

The problem is that many of today's users, especially those who constantly keep data up in the 'cloud', have been largely immune from lost data like those of us who have tended to store things locally have had to deal with... hard drive crashes, lost/deleted files, and the like. Most cloud services maintain heavy levels of server backup, so the crashes that still occur up there are usually repaired transparently using those backups, and the user often remains blissfully unaware that anything bad has even occurred. Until a cloud service disappears completely. And then the reality is brought home: if it matters to you at all, keep your own copies locally - and keep those backed up.

So given the "context of the times" in a 'cloud-user' era, I can forgive users for their initial ignorance of their own underlying responsibilities. For some of them, this whole My Opera Mail business may actually serve as a teachable moment. But nevertheless, I believe Opera could have, and should have, handled its notification process better and more comprehensively. For that reason, and for the sake of not alienating affected users for months or years to come, I feel they would be wise to try to help users recover their now-unavailable messages and contact lists.

[Deleted User]

Deleted User last edited by

I hear you and frankly, I had not considered that. It makes sense.

[orking2p]

orking2p last edited by

I have a backup of many of my emails from @myopera.com but I didn't log onto the website to use my email and had it forwarded to my phone instead. It was a great service that never failed me. While I would greatly enjoy/appreciate/need access to @myopera.com again I understand that many people have posted that this has been announced for many months on other websites, Opera sites, but that (at least the whole consensus) that it was never sent to their @myopera.com users. It doesn't make me feel confident about using their web browser for future use. Some might say it is not related, but I didn't know I would not have access to my email suddenly. I hope they will come up with a solution, but, I feel this is very unlikely. Good luck to everyone.

[A Former User]

A Former User last edited by

Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too. When you sign up for such free services, you should read the Terms of Service, and take on board that you alone are responsible for you own data. If its so important, why didn't you back it up? Why do you expect Opera ASA to foot the bill for your own remissness?

If you want to retain your email in the new version, just copy your mail folder across. The standalone client uses the same format as the old built-in mail client. The changes are minor.

As for me, I am staying with the old Opera with built in client for a while longer yet.

[charle5]

charle5 last edited by

Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too.
...

We have not been notified by email!
There are people like me who only use email.

[findkfn]

findkfn last edited by

well, obviously, as anybody can see in this thread it was a big mistake to not send the notification to the @myopera email accounts.
maybe a second email was just to expensive....

[Deleted User]

Deleted User last edited by

That is very sad, that you may have not got any mail and did not want to inform yourself whats happening on your pay-nothing-free-mail platform formerly knwon as myopera.

Now your mails are lost because YOU ignored Terms of Service and Opera News.

Sad.

[findkfn]

findkfn last edited by

Well, i did not lose anything but i think the way that opera closed this service was not very professionell.

I already wondered last year that they sent the notification only to my secondary email and not to the @myopera one, i think it was forseeable that this would keep some people out.

And its surely not a big thing to sent a second email...

[blackbird71]

blackbird71 last edited by

Indeed, the TOS states that Opera had "the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. User agrees that Opera shall not be liable to User or to any third party for any modification, suspension, or discontinuance of the Services." But just because something can be done does not mean it should be done... nor does it define how it ought to be done.

I believe most users of My Opera Mail did so based on trust that Opera would "do the right thing" if it ever had reason to shut down the service. And, while this is only my opinion, I believe most users using common sense would consider the "right thing" to include directly notifying/messaging the accounts being closed. Putting out press releases, making statements on its websites, and sending eMails to separate eAddresses that might or might not be current any longer does not directly inform the affected accounts.

Frankly, it strikes me as a major oversight not to directly message an eMail account, paid or free, that a site operator intends to close. In the business world, that's known as building and maintaining "goodwill" with the customer. In the non-business world, it would be called common courtesy.

[ttppss]

ttppss last edited by

I just can't sync my speed dial from my laptop to my work computer, what's wrong? I tried a lot of times, and it's very emergency, please contact me, serious!

[A Former User]

A Former User last edited by

As leocg said, they did send an email. I am sure that I also received it, but I don't keep any email unless it's important. If it needs action, I take action, then I delete it. Electrons are inherently unstable — if you need some semi-permanent record, print it out. Buddhists carve the really important stuff on stone tablets.

http://en.wikipedia.org/wiki/World's_largest_book

[Deleted User]

Deleted User last edited by

I DID receive an email that MyOpera would be shutting down. When I responded to that email by going to the MyOpera site it was "there" that I read the entire notice and learned that blogs, forums, photo albums and email would be dismantled and that I had five months to act. I'm not sure why I received this email, Pesala received it, Leo received it but other are claiming otherwise. It's all very odd but in my own case I cannot fault Opera in the least.

[findkfn]

findkfn last edited by

Did you receive this mail to your myopera email address ?
I think the point was that the mail was send to the address you used to register at myopera.

[harishgogoi]

harishgogoi last edited by

i need my opera mail account back...coz i used to link many of important accounts to it...or if you can please let me forward those inboxed mails to another e-mail a/c.

[Deleted User]

Deleted User last edited by

I will not be using any part of Opera again

[arhbclan]

arhbclan last edited by

I didn't read news about closing and didn't even expect of this.

I just clicked on my opera blog and i realized it was closed forever?

I never run my blog public, it was private, but i saved there some important LIST, i didn't save anywhere else, i want just to back and copy to word doc all my files, simple list, please give me my blog back for 10 minutes, it's very important for me to back my information.