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    Opera Mail suddenly reports no new messages no matter what

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    • sbruce45
      sbruce45 @burnout426 last edited by

      @burnout426, thanks for your detailed reply.

      I did not have an old profile that I used. I downloaded an installer of Opera12 as I had completely removed my previous copy a few years ago.
      I did try moving all the messages out of the inbox at the server and sending a new message.

      I am using port 995 with TLS. It had been working fine until the end of July, on both systems.

      SMTP still works.

      I tried turning off my anti-virus, but that didn't help.

      When I installed it it went into the default folder, I haven't tried yet your suggestion to do a stand-alone installation into a folder on the desktop. I had imported the accounts and mail from a folder to which I had copied the files from Opera Mail, so everything is not fresh. I'll try these suggestions, but I haven't done that yet. If redangellion tries it maybe he can let us know if it works.

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      • sbruce45
        sbruce45 last edited by

        I reinstalled Opera Mail 1.0 and manually created one account (the one I have a problem with) and it got no mail. I changed the e-mail address to a different e-mail account, using the same account in Opera Mail. This way all the other settings were unchanged. This received the mail in the other account.

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        • burnout426
          burnout426 Volunteer last edited by

          😞 I'll look at the log more to see if I can see anything that might say what's up.

          Are aol email accounts still free to set up? If so, I can try that to see if I can at least reproduce with that account.

          If you create a test account and get lucky that it reproduces the problem (with Opera Mail), and provide the login info, I/someone could test that.

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            sbruce45 1 Reply Last reply
          • burnout426
            burnout426 Volunteer last edited by

            Just to double-check though, goto "All Messages/Received" in Opera Mail and click the "settings for this view" icon on the mailing list toolbar and check all the "Show" options to see if they appear.

            Also, try disabling threading for the view just to see if they appear (reason: known funky bug with threading).

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              sbruce45 1 Reply Last reply
            • sbruce45
              sbruce45 @burnout426 last edited by

              @burnout426 I know they weren't stored anywhere because, as I said in my first e-mail: I ran FileMon while requesting mail. The bad account makes the initial reads of omailbase.dat (which keeps track of all the messages in the store folder for all accounts) and nothing more. A good account makes these initial reads of omailbase.dat, then writes it and reads again, and then reads the uidl file for the account (which identifies which e-mails have been read previously for that account), and then continues with reads and writes of the uidl files and other files.

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              • sbruce45
                sbruce45 @burnout426 last edited by

                @burnout426 I have no idea if AOL accounts are free or not., I got mine due to the Verizon change. I have 6 e-mail accounts and I thought only one of them gives this problem, but I just checked them and found that now 3 do.

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                  burnout426 1 Reply Last reply
                • burnout426
                  burnout426 Volunteer @sbruce45 last edited by

                  @sbruce45 said in Opera Mail suddenly reports no new messages no matter what:

                  I have no idea if AOL accounts are free or not.,

                  I checked. Yes, it's free to sign up. But, sign up requires a valid mobile number for verification.

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                  • burnout426
                    burnout426 Volunteer @Guest last edited by

                    @redangellion said in Opera Mail suddenly reports no new messages no matter what:

                    Here's my log: https://www.scribd.com/document/388370378/account1-inlog

                    Looking at it more, I see that that after the server is done finishing the sending of the LIST command results, Opera immediately sends out a QUIT command. Opera never sends on RETR commands

                    I also see that Yahoo POP uses the same J-POP server and version as the one in the AOL. The server in the AOL log doesn't say it supports UIDL like the Yahoo one does. I read an old issue for Thunderbird when Yahoo POP didn't support UIDL (used for "leave message on server) where you had to turn off "leave message on server" to receive messages or to fetch only headers or limit the maximum size of a message. Given that, I guess you could look at the logs of working accounts and non-working accounts to see if the working ones show the server reporting UIDL support when Opera issues the CAPA command and no UIDL mentioned in the non-working logs. Then, for the problem accounts, in Opera Mail, uncheck "leave messages on server" and make sure "low-bandwidth mode" is off. Maybe that'll do the trick (with the downside that it'll remove all messages from the server, so try with a test account).

                    If that turns out to be the case, you might investigate why the server doesn't report UIDL support sometimes and perhaps only with Opera.

                    Big guess there, but something to try.

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                      sbruce45 1 Reply Last reply
                    • sbruce45
                      sbruce45 @burnout426 last edited by

                      @burnout426 Can you tell me where there is an AOL log, how to access it? Thanks.

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                        burnout426 1 Reply Last reply
                      • burnout426
                        burnout426 Volunteer @sbruce45 last edited by

                        @sbruce45 https://www.reddit.com/r/operabrowser/wiki/m2tips/enable_logging

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                          sbruce45 1 Reply Last reply
                        • sbruce45
                          sbruce45 @burnout426 last edited by

                          @burnout426 Wow, that's great. Thanks. Earlier I was going to say wouldn't it be great if Opera had a log, and there it is. I tried removing the check mark on 'Leave messages on server' but still nothing received.
                          I logged a bad account and a good account. Following are the differences. Account5 is the bad account and Account7 is the good account.

                          account 5 says: Maildrop Ready (JPOP server ready)
                          account 7 says: server ready

                          account5 says:
                          16/09-2018 21:17:23 POP IN: +OK CAPA list follows
                          IMPLEMENTATION jpop-0.1
                          TOP
                          USER
                          SASL LOGIN PLAIN

                          account7 says:
                          16/09-2018 21:18:37 POP IN: +OK Capability list follows
                          TOP
                          USER
                          UIDL
                          XOIP
                          STLS
                          EXPIRE NEVER

                          accoun5 says: POP OUT: LIST
                          the list of all messages
                          and then POP OUT: QUIT

                          account7 says before POP OUT LIST:

                          16/09-2018 21:18:37 POP OUT: UIDL

                          16/09-2018 21:18:37 POP IN: +OK 1 messages
                          1 147980.DxIYByy,nDjhHlPCiP7ToVj7hok=
                          .
                          account7 then has list of messages followed by
                          16/09-2018 21:18:37 POP OUT: RETR 1
                          16/09-2018 21:18:38 POP IN: +OK message follows

                          account5, after QUIT says:
                          16/09-2018 21:17:23 POP IN: +OK Server signing off.

                          account7, after QUIT says:
                          16/09-2018 21:18:38 POP IN: +OK core-acd05e.mail.aol.com closing connection

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                            burnout426 1 Reply Last reply
                          • burnout426
                            burnout426 Volunteer @sbruce45 last edited by

                            Yeah, it looks like things work fine when the server says it supports UIDL and tells the server that it supports it too.

                            @sbruce45 said in Opera Mail suddenly reports no new messages no matter what:

                            core-acd05e.mail.aol.com

                            Hmm, I wonder if you could use that as the incoming server for the bad account to target the better server instead of getting one dynamically routed. That's assuming all user accounts are available through all servers though. But, something to try.

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                              sbruce45 1 Reply Last reply
                            • sbruce45
                              sbruce45 @burnout426 last edited by

                              @burnout426 Can you tell me how to select a server. I am surprised I get different servers for different accounts. All I do is click on check/send to get e-maill for all accounts, or I pick a specific account. No wonder it happened on different systems at same time if AOL directed me to a bad server for the same account.

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                                burnout426 1 Reply Last reply
                              • burnout426
                                burnout426 Volunteer @sbruce45 last edited by

                                @sbruce45 In Opera, on the "Servers" tab in the account's properties, change the incoming server from mail.aol.com or whatever it is to a specific foo.mail..aol.com server and retype the username and password. If it doesn't let you log in, look at the log. It may reveal why more specifically. Again, something to try.

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                                  sbruce45 1 Reply Last reply
                                • sbruce45
                                  sbruce45 @burnout426 last edited by

                                  @burnout426 Thanks for all your help. I tried changing the server by putting 'foo.' (without quotes) in front of server name. It didn't reject the server name, but I got same results. It's the same server name supplied for all the accounts, but some use MailDrop OK and no UIDL capability and others just OK with UIDL capability, and it is consistent with the account.

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                                    burnout426 1 Reply Last reply
                                  • burnout426
                                    burnout426 Volunteer @sbruce45 last edited by

                                    @sbruce45 said in Opera Mail suddenly reports no new messages no matter what:

                                    I tried changing the server by putting 'foo.' (without quotes) in front of server name.

                                    You didn't literally put 'foo' for the server name did you? I meant to put core-acd05e.mail.aol.com for the server name or any other servers the good accounts use.

                                    Just want to make sure.

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                                      sbruce45 1 Reply Last reply
                                    • sbruce45
                                      sbruce45 @burnout426 last edited by

                                      @burnout426 All accounts are sent to server pop.verizon.net. How would I know of any name like core-acd05e to place before it. When verizon stopped handling e-mail last year they transferred all mail to aol and we still use the verizon server name. Everything worked fine until the end of July.

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                                        burnout426 1 Reply Last reply
                                      • burnout426
                                        burnout426 Volunteer @sbruce45 last edited by burnout426

                                        @sbruce45 said in Opera Mail suddenly reports no new messages no matter what:

                                        All accounts are sent to server pop.verizon.net

                                        pop.verizon.net might not be a real server and might just be a redirect to AOL's POP server pop.aol.com. Judging by your account 7 (which you said was the good account) connection log in this post, it shows:

                                        account7, after QUIT says:

                                        16/09-2018 21:18:38 POP IN: +OK core-acd05e.mail.aol.com closing connection

                                        , which leads me to believe that might be true.

                                        Since account 7 uses (at least that time of the log) core-acd05e.mail.aol.com and it works, using core-acd05e.mail.aol.com (with port 995 and TLS checed) directly might help.

                                        Also, maybe using pop.aol.com directly instead of pop.verizon.net might somehow solve the problem too. Maybe aol handles redirects from pop.verizon.net incorrectly sometimes and redirects to an older aol server.

                                        Also, instead of using pop.aol.com and smtp.aol.com, you might be able to just use mail.aol.com where the mail.aol.com server determines POP or SMTP just by the port you use (995 for POP, 465 or 587 for SMTP, all with TLS checked).

                                        So, I'd try things as if you had an actual @aol.com account and use the aol servers directly to see if it makes any difference.

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                                          sbruce45 1 Reply Last reply
                                        • sbruce45
                                          sbruce45 @burnout426 last edited by

                                          @burnout426 Each of the good accounts has a different aol server name when it is closing the connection. The bad ones simply say server signing off. I tried setting the actual aol server name, like core-acd05e.mail.aol.com, of a good account as the server both for a bad account and the account that it is associated with. In both cases there is a Connect by the client and an immediate Disconnect by the server.

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                                            burnout426 1 Reply Last reply
                                          • burnout426
                                            burnout426 Volunteer @sbruce45 last edited by

                                            @sbruce45 Okay. For the last thing for now, can you try setting the server to pop.aol.com?

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                                              sbruce45 1 Reply Last reply
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