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    Every time i open a new tab its just a blank white or black screen

    Opera for Mac
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    • kyleasecker
      kyleasecker last edited by

      HELP!! This is very aggravating and sometimes i have to restart the whole browser just to search things.

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      • zalex108
        zalex108 last edited by admin

        Welcome to Opera forums @Kyleasecker!

        Try with a Clean Profile, just use Apple paths and Finder.

        Or try disabling your extensions and check, and then if needed one by one to find which of them.

        "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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        • xgipper
          xgipper last edited by

          Hi. Opera on my Mac has just exhibited a perhaps similar pattern after successful use for some time (not aware of any upgrade having taken place): I go to a web page, eg facebook, the page flashes up for a second,it appears to reload, and then it reverts to all white. So this seems to be happeining certainly at facebook.com and theguardian.com. However I've found a couple of sites render OK - google analytics and google search for example. Not experiemented further as had to switch to alternative browers.

          Could you clarify how to try with a clean profile please? What does "just use Apple paths and Finder" mean? Currently under Paths I have:
          Paths

          Install: /Applications/Opera
          Profile: /Users/my user name/Library/Application Support/com.operasoftware.Opera
          Cache: /Users/my user name/Library/Caches/com.operasoftware.Opera

          What specifically do I need to change with this please?

          I have also tried clearing cache and cookies.
          I am using Opera Version: 37.0.2178.54 - Opera is up to date
          System: Mac OS X 10.8.5 64-bit
          Thanks for any assistance.

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          • nigelthebald
            nigelthebald last edited by

            Hi @zalex108 - your Clean Profile link goes to the Opera for Windows FAQs.

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            • zalex108
              zalex108 last edited by admin

              Hi @zalex108 - your Clean Profile link goes to the Opera for Windows FAQs.

              Try with a Clean Profile, just use Apple paths and Finder.

              There's not an Apple link, https://forums.opera.com/category/12/opera-for-mac, because of this I've added
              just use Apple paths and Finder.
              they are the same steps for every desktop OS (if I'm not wrong), so should be easy to do as well.

              About Opera | File Explorer (any of them)

              BTW, you can test with a private window and or cleaning browsing data.

              "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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              • zalex108
                zalex108 last edited by

                @Xgipper | @Nigelthebald

                Could you clarify how to try with a clean profile please? What does "just use Apple paths and Finder" mean? Currently under Paths I have:
                Paths
                Install: /Applications/Opera
                Profile: /Users/my user name/Library/Application Support/com.operasoftware.Opera
                Cache: /Users/my user name/Library/Caches/com.operasoftware.Opera

                Info from the guide:

                ···········································································

                How do I create a clean profile

                Go to Menu > About Opera and take note of the path to the Opera's profile folder

                Using Windows Explorer (or a similar software), locate that folder and rename it to whatever you want

                Open Opera for a new profile folder to be created

                ···········································································

                > Profile: /Users/my user name/Library/Application Support/com.operasoftware.Opera

                Go there and rename com.operasoftware.Opera ==> Eg: "Date".com.operasoftware.Opera - 03.09.2017.com.operasoftware.Opera

                Once Opera starts it will create a new com.operasoftware.Opera folder.

                There are info in the forums to create different profiles in the same installation, keep a clean profile alive with it's shortcut save time if any issue happens.

                "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                • zalex108
                  zalex108 last edited by

                  Mention @Xgipper | @Nigelthebald - To inform via eMail.

                  PS: The upper post was edited to add the mentions but after create the post not sure if mentions will be detected.

                  "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                  • nigelthebald
                    nigelthebald last edited by

                    @zalex108, the path goes either: Users/(myname)/Applications (and then nothing)

                    or (disc name)/Library/Application support/ (and then no entry for com.operasoftware.Opera)

                    although "About Opera" says that the profile path should be:

                    /Users/(myname)/Library/Application Support/com.operasoftware.Opera

                    Any suggestions as to how I can get round this anomaly? (And thank you for your efforts so far. The problem seems to be affecting a number of users.)

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                    • opera-holic
                      opera-holic last edited by

                      ditto what xgipper 4:58PM said.
                      H091530E Mar 2017
                      I'm using Opera v37. Mac OS 10.7.4, 2011 model.
                      I've run the Disk Utility to Verify/Fix Permissions, Cleaned my history on opera and restarted the mac and then opera.
                      Some websites work, other flicker on, then go right to a white screen with the url displayed in the finder field.
                      Went to your Opera help page, using your browser v37. It flicked on, then white screened out. This has just
                      started happening yesterday. I am unable to use the free VPN version (not availabale for my OS). Any suggestions
                      would be helpful at this time. Thanks in advance. शेर

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                      • zalex108
                        zalex108 last edited by

                        If I remember it's a hidden path, you should unhidde system files, then it will be available.

                        Check the link options to find the appropriate for your OS version and check again.

                        "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                        • nigelthebald
                          nigelthebald last edited by

                          Thank you, @zalex108 - I have now been able to rename com.operasoftware.Opera using Gotoes (Funter was not supported on my OS).

                          However, this has not sorted out the problem, and means I have now lost all my bookmarks and cannot login to my email in Opera, since the login page is one that loads blank.

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                          • xgipper
                            xgipper last edited by

                            Thanks for the support. I did this inc displaying the hidden files:

                            "Go there and rename com.operasoftware.Opera ==> Eg: "Date".com.operasoftware.Opera - 03.09.2017.com.operasoftware.Opera"

                            but, although the first time Opera opened it seemed to think it was a new installation and it then did display Facebook, one of the ones I was previously having trouble with, now it is all white again, as are other sites I commonly use. (BBC.co.uk displays a portion of the content!; Google works; life's too short to test every website 🙂 ).

                            Guess I'll try it once more when I have some time, cos it's a bit of a faff!, and then possibly have to see if I can find another browser that will work on my system, alongside Firefox which I also use (but need two!).

                            BTW there's an app that makes it simpler to view hidden files on a mac if it helps anyone (I believe free or donate) - http://gotoes.org/sales/ShowHiddenFilesMacOSX/How_To_Show_Hidden_Files.php

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                            • nigelthebald
                              nigelthebald last edited by

                              @xgipper, same problem for me, and I used the gotoes option you've suggested.

                              @zalex108, I now have both a dated and an undated version of com.operasoftware.Opera - would it be safe to delete the dated copy to see if that restores what I've lost? (See my last reply.)

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                              • peciacake
                                peciacake last edited by

                                xgipper are you able to sign in to your Opera account? I'm unable to since this problem has started.
                                Also, several site are okay: Google Maps, Calendar, Trip Advisor, Google News, Gmail...

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                                • peciacake
                                  peciacake last edited by

                                  Hi Xgipper, ditto for me too. Almost identical problem except my Macbook Air is OS X 10.7.5 64-bit. Everything else you describe is absolutely identical even down to the fixes above not solving the problem.
                                  As an aside Opera is working fine on my Windows Desktop PC (on which I'm submitting this post)

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                                  • xgipper
                                    xgipper last edited by

                                    @peciacake I don't think I have an Opera account, other than on this forum. What is it for?

                                    Yes Google search and analytics work for me using Opera, but nothing else I usually use it for (only a few sites, which as described appear to load, and then promptly disappear, although some partially load). Also with the new preferences file, perhaps obviously, it no longer remembers my passwords or bookmarks, which is an additional annoyance, so as this change hasn't made any difference I may revert to the former one when I have time - unless another solution rears its head.

                                    Thanks.

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                                    • zalex108
                                      zalex108 last edited by

                                      Oh Well, 2 things:

                                      1 In the Paths, follow to the Cache and rename it too, maybe there is something there messing the new profile.

                                      2 I forgot to mention to use Sync to keep a copy of your bookmarks, passwords (if you allow that) and some other stuff, just rename / delete cache, then depending on the result go back to renamed profile, give back the original name, test and Sync to the cloud. After that depending on which profile works, just delete the other or create a shortcut to a testing profile.

                                      More info about files to keep and back up.
                                      BackUp Opera files

                                      "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                                      • nigelthebald
                                        nigelthebald last edited by

                                        @zalex108 - success! I decided to try deleting the UNDATED folder in application supprt, relaunched Opera, and now at least two of the previously blank pages work perfectly.

                                        So now I have dated folder in application support and undated in Cache (the "date cache" suggestion was unnecessary).

                                        It might have been helpful if you had mentioned that one should delete the undated folder in application support, but we got there in the end. I still am bookmarkless, but I will add them as I go along.

                                        Thank you for your help!

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                                        • zalex108
                                          zalex108 last edited by

                                          More info about files to keep and back up.
                                          BackUp Opera files

                                          There is the info about files to back up, in this case, Bookmarks.

                                          Despite the folder rename, "bookmarks" file should still be there, just needs to be copied to the current profile.

                                          If your current folder it's the original folder, then the "bookmarks" file maybe it's renamed to "Bookmarks_1" anyway should exist another "copy" called "Bookmarks.Bak", just find which of them it's in the profile, make a bckp of the file, and rename to "Bookmarks".

                                          Don't forget to use Sync too. 😉

                                          @zalex108 - success! I decided to try deleting the UNDATED folder in application supprt, relaunched Opera, and now at least two of the previously blank pages work perfectly.

                                          I will Glad once everything will be Ok again 😉

                                          "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                                          • robertoccc
                                            robertoccc last edited by

                                            Same problems here. Sites flicker and dissapear.
                                            If I disable the adblocking some sites that previously dissapeared display, others still dont.
                                            I did not perform any updates, opera just started this behaviour a couple of days ago, so what changed? Does the adblocker refer to an online database that since recently describes some pieces of code as ads (as someone noted: even opera.com wont load)?

                                            I will study the instructions here and see if they work for me, but also I would like to understand what causes the problem, clearly more people are affected. Peace!
                                            Mac OS X 10.8.5 64-bit

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