@jimbop:
Hello!

We want to ensure our extension is functioning properly, and your input is crucial! Could you please provide more details about what’s not working?

We would greatly appreciate it if you could share this information with our feedback service, available at instaloader net/contact-us.

Best regards, Instagram Downloader (IDL Helper) team!

@blankd-arc:
Здравствуйте!

Мы хотим убедиться, что наше расширение работает правильно, и ваше мнение очень важно для нас! Не могли бы вы предоставить больше информации о том, что именно не работает?

Мы были бы очень признательны, если бы вы могли поделиться этой информацией с нашей службой поддержки, доступной по адресу uniloader pro/contact-us.

С уважением, команда YouTube Downloader (UDL Helper)!

@sandstormcrazzy:
Hello!

That’s fantastic to hear! We're really glad you found what you were looking for and that our extension works well.

Best regards, YouTube Downloader (UDL Helper) team!

@niarond:
Hello!

Thank you for your wonderful feedback! We’re glad everything is working well for you.

Best regards, YouTube Downloader (UDL Helper) team!

@airenanam:
Hello!

Thank you! we're glad to hear it's working well for you.

Best regards, YouTube Downloader (UDL Helper) team!

@eeenjoyablevvvvvisionary:
Hello!

Thank you so much for your kind words! We're thrilled to hear that you found it easy and comfortable.

Best regards, YouTube Downloader (UDL Helper) team!

@nowwii:
¡Hola!

Nos alegra que nuestra extensión le sea útil y haga su trabajo más cómodo.

¡Saludos cordiales, el equipo de YouTube Downloader (UDL Helper)!

@wsioriai:
Ciao!

Grazie per l'ottima valutazione e per il feedback!

Cordiali saluti, il team di YouTube Downloader (UDL Helper)!

@tymane:
Hello!

The problem is likely related to the data that the browser accumulates. Over time, this clutter can interfere with the functioning of extensions! Don't worry; it’s very easy to fix.

To start, you need to clear the cache:

1. Click on the Opera icon in the upper left corner -> ""Settings"" (or press Alt+P)
2. In the window that opens, select ""Security"" -> ""Privacy and Security"" -> ""Clear Browsing Data""
3. Check the box next to ""Cached images and files,"" select a time range at the top, and click ""Clear Data.""

Next, close and reopen the browser. Now try using the extension. Is the problem still there? If so, you should clear the website's database:

1. Click on the Opera icon in the upper left corner -> ""Developer"" -> ""Developer Tools"" (or press Ctrl+Shift+I)
2. In the window that opens, select ""Application"" -> ""Storage"" -> ""IndexedDB""
3. Select the folders under youtube.com one by one and click ""Delete.""

Enjoy using UDL Helper!

Best regards, YouTube Downloader (UDL Helper) team!

@omeonga29:
Bonjour !

Nous vous remercions de votre commentaire positif sur notre extension !

Cordialement, l'équipe de YouTube Downloader (UDL Helper) !