hi,

We uploaded our add-on a while ago and have not heard from Opera's moderators since then.

Is there a way to contact moderators and have an update on the add-on release?

Thanks

(english follow)
@netral2: Пожалуйста отправьте нам файлы логов программы на help@brightvpn.com.
Логи находятся в папке: %appdata%\bright-vpn\logs\

вы можете просто вставить этот путь в адресную строку проводника Windows и перейти в папку

Please send us the logs files to help@brightvpn.com.
The logs are located in the folder: %appdata%\bright-vpn\logs\

You can paste this path into windows explorer address bar and navigate to the folder

@netral2

Привет,

Благодарим за отзыв и приносим извинения за неудобства.

Мы изучим проблему и сообщим вам, как только она будет устранена.

Пожалуйста, отправьте электронное письмо по адресу info@brightvpn.com с сообщением о проблеме, чтобы мы могли сообщить вам, как только она будет устранена.

Спасибо,
Яркая команда VPN

Hi @andresnowman,

Thank you for your feedback. However, it is important to read the description of our extension to understand its purpose.

Bright VPN extension for Opera lets you control the Bright VPN desktop application directly from your browser. It does not provide any VPN or proxy functionality by itself.

• To use this extension, the Bright VPN desktop application needs to be installed
• The extension will assist you with its installation if it’s not already installed
• Do not install this extension if you do not want to install the Bright VPN desktop application

Hi @esmitowiter,

Thank you for your feedback and kind words, we are happy you are enjoying our VPN.

You are right, it is 100% free!!

To understand how this is possible please take a look at the following FAQ links:

https://brightvpn.com/faq#how-can-bright-vpn-be-free-who-is-paying

https://brightvpn.com/faq#why-does-bright-data-agree-to-sponsor-my-vpn

Hi @starring1992,

Please uninstall BrightVPN, download the latest version at https://brightvpn.com, and install it again.

Also, ensure your Anti-Virus is not blocking it.

Thank you!

Hi @st1990,

Please ensure you have the latest .NET Framework installed.

Thank you!

Hi @morial,

You can download our VPN at https://brightvpn.com.

Thank you!

Hi @virgile42,

Thank you for your feedback, we are constantly improving our VPN by releasing new versions to fix ongoing bugs and improve performance.

Hi @niklosss,

Once you turn the VPN on it will change your computer IP and there is no way to bypass it.

Thank you and Happy New Year!

Hi @bj2002,

According to our tests, the Argentina server is showing the correct location.

Hi @bj2002,

Thank you for your kind words; privacy holds great significance for us.

Happy New Year!!

@vitaliy213213213 Could you please let us know which issue you are facing?

Also, it is important to note that our VPN is 100% free, which is not the case with most other VPNs you may be mentioning.

We currently have thousands of satisfied users and we can help you be one of them if you could elaborate on the exact issue you are facing,

Thank you!