hi,

We uploaded our add-on a while ago and have not heard from Opera's moderators since then.

Is there a way to contact moderators and have an update on the add-on release?

Thanks

(english follow)
@netral2: Пожалуйста отправьте нам файлы логов программы на help@brightvpn.com.
Логи находятся в папке: %appdata%\bright-vpn\logs\

вы можете просто вставить этот путь в адресную строку проводника Windows и перейти в папку

Please send us the logs files to help@brightvpn.com.
The logs are located in the folder: %appdata%\bright-vpn\logs\

You can paste this path into windows explorer address bar and navigate to the folder

@netral2

Привет,

Благодарим за отзыв и приносим извинения за неудобства.

Мы изучим проблему и сообщим вам, как только она будет устранена.

Пожалуйста, отправьте электронное письмо по адресу info@brightvpn.com с сообщением о проблеме, чтобы мы могли сообщить вам, как только она будет устранена.

Спасибо,
Яркая команда VPN

Hi @mitya-81,

As mentioned in the description Bright VPN extension for Opera lets you control the Bright VPN desktop application directly from your browser. It DOES NOT provide any VPN or proxy functionality by itself.

• To use this extension, the Bright VPN desktop application needs to be installed
• The extension will assist you with its installation if it’s not already installed
• Do not install this extension if you do not want to install the Bright VPN desktop application

Thank you!

Hi @flarmix,

We are actively working on a solution to restore access as soon as possible.

Thank you for your patience and understanding.

Hi @zalupka123,

Due to a decision by the Russian Supervision Committee (Roskomnadzor - RKN), our VPN servers are currently being blocked in Russia. Unfortunately, this situation is beyond our control and is the reason you are encountering error 809.

Please rest assured that we are actively working on a solution to restore access as soon as possible.

Thank you for your patience and understanding.

Hi @amour-soleil

Due to a decision by the Russian Supervision Committee (Roskomnadzor - RKN), our VPN servers are currently being blocked in Russia. Unfortunately, this situation is beyond our control and is the reason you are encountering error 809.

Please rest assured that we are actively working on a solution to restore access as soon as possible.

Thank you for your patience and understanding.

Hi @kusemkude,

Due to a decision by the Russian Supervision Committee (Roskomnadzor - RKN), our VPN servers are currently being blocked in Russia. Unfortunately, this situation is beyond our control and is the reason you are encountering error 809.

Please rest assured that we are actively working on a solution to restore access as soon as possible.

Thank you for your patience and understanding.

Hi @andresnowman,

Thank you for your feedback. However, it is important to read the description of our extension to understand its purpose.

Bright VPN extension for Opera lets you control the Bright VPN desktop application directly from your browser. It does not provide any VPN or proxy functionality by itself.

• To use this extension, the Bright VPN desktop application needs to be installed
• The extension will assist you with its installation if it’s not already installed
• Do not install this extension if you do not want to install the Bright VPN desktop application

Hi @esmitowiter,

Thank you for your feedback and kind words, we are happy you are enjoying our VPN.

You are right, it is 100% free!!

To understand how this is possible please take a look at the following FAQ links:

https://brightvpn.com/faq#how-can-bright-vpn-be-free-who-is-paying

https://brightvpn.com/faq#why-does-bright-data-agree-to-sponsor-my-vpn

Hi @starring1992,

Please uninstall BrightVPN, download the latest version at https://brightvpn.com, and install it again.

Also, ensure your Anti-Virus is not blocking it.

Thank you!

Hi @st1990,

Please ensure you have the latest .NET Framework installed.

Thank you!

Hi @morial,

You can download our VPN at https://brightvpn.com.

Thank you!