hi,

We uploaded our add-on a while ago and have not heard from Opera's moderators since then.

Is there a way to contact moderators and have an update on the add-on release?

Thanks

(english follow)
@netral2: Пожалуйста отправьте нам файлы логов программы на help@brightvpn.com.
Логи находятся в папке: %appdata%\bright-vpn\logs\

вы можете просто вставить этот путь в адресную строку проводника Windows и перейти в папку

Please send us the logs files to help@brightvpn.com.
The logs are located in the folder: %appdata%\bright-vpn\logs\

You can paste this path into windows explorer address bar and navigate to the folder

@vitaliy213213213 Could you please let us know which issue you are facing?

Also, it is important to note that our VPN is 100% free, which is not the case with most other VPNs you may be mentioning.

We currently have thousands of satisfied users and we can help you be one of them if you could elaborate on the exact issue you are facing,

Thank you!

Hi @abay69,

Could you please let us know what issue are you facing?

Thank you!

Hi @alegas,

Are you still facing this issue?

@outrate

Thank you for taking the time to share your feedback with us. We greatly appreciate your support and are glad to hear that you find value in using BrightVPN.

We understand the importance of constantly improving our service, and your feedback plays a crucial role in that process.

@alex931 Hi,

In some instances when we release a new version some Anti-Virus take time to actually update their database.

BrightVPN is certified by Appesteem, you can check the virus detection by visiting our certification at https://customer.appesteem.com/certified?vendor=BDATA and then clicking on BrightVPN / App Metadata and Virus Total.

You can also check the results here from our latest version https://www.virustotal.com/gui/file/908ed4acdf52c02b7ebd1f0abae88863d25a2119d9a1c2685bc8a45ae80a88fb/detection.

Please download the latest version 1.364.645.

Hi @dolly2211 ,

We are still working on the issue, thank you for your patience.

@vpno said in Bright VPN - secure, private, and free VPN:

咋不能用了vpn

Hi,

If you are in China, our service is currently not available in that country.

Nevertheless, thank you for your interest in BrightVPN.

@exorevan

Hi,

Thank you for reporting it, we are investigating the issue.

@ykiii said in Bright VPN - secure, private, and free VPN:

чтобы скачать vpn нужен vpn

Hi,

You don't need a VPN to download our VPN.

@protey

Sorry for the miss understanding, the extension is a remote control for our app as you can read on it.

It allows you to turn BrightVPN ON and OFF without having to be at your computer, as long as you have access to your browser profile you can control the VPN from anywhere.