Hello,

I have encountered this "The AudioContext was not allowed to start" error when attempting to play web audio from websites. More specifically, I've been trying to listen to the web event in the picture I have attached. I have tested the web audio on Microsoft Edge and it works fine. I'm just curious as to why it is not working on Opera GX.

I have the most updated version of Opera GX on a Windows 10 Alienware m15 gaming laptop.

I have taken a picture of the website entry page with the console pulled up. The AudioContext error is in yellow on the right.
I have looked up AudioContext errors but I have not gotten a lot of information on what it is and how to fix it. In my research I have not seen this specific issue brought up in Opera GX forums.
I have attempted to look into the console as depicted in the picture but I can only see the errors displayed.

There is a stylized speaker icon at the top right of the web event screen that should toggle on and off the web audio, but clicking it has effected nothing. The web audio does not turn on.

If you would like to test the web audio on your system to see if I'm just crazy here is a link to the web event. Bear in mind, I'm about 90% sure it will allow you to get there:
https://act.hoyoverse.com/ys/event/e20230922neuvillette/index.html?game_biz=hk4e_global&hyl_presentation_style=fullscreen&hyl_auth_required=true&hyl_landscape=true&hyl_hide_status_bar=true&utm_source=hoyolab&utm_medium=post

I would like to know if there is any explanation and if Opera GX knows what this issue is.

Please let me know if you need additional information.

Update:

Just now, I have submitted a Bug Report to Opera GX. I included my original concerns while mentioning the findings of rakewaza and gran-torino (thank you!). I added a link to this forum post in the bug report so hopefully whoever reviews it will visit. I will monitor whenever my report is evaluated and keep y'all updated.

Thank you all again for your help.

@gran-torino, hello there!

Thank you very much for your added information. This will be really helpful to detail out this issue. I also hope the post gains more attention, hopefully from a developer or someone knowledgeable in AudioContext issues.
Thank you again!

@rakewaza, thank you for your input! I'm glad I'm not the only one with this issue.
I also hope someone will be able to provide answers sometime in the near future!
Thank you again.

@gran-torino, thank you for your further investigation! Your findings are very revealing and I do agree that it is most likely a very specific issue with Opera GX itself. I also do not want to be blaming anyone as I just wanted to understand why this "issue" was happening. If we can understand it better and share the issue amongst the right people I believe we have a higher chance of having it fixed.

I have never submitted a bug report to Opera GX before, but I do agree this may be cause to submit one. It is true no qualified Opera GX staff or people knowledgeable in AudioContext errors have yet to comment on this post.

I will look into submitting a bug report with my original concerns and with the added information found by people in the comments.

Thank you again, gran-torino!

@gran-torino, thank you so very much for working to find a solution for us! I bet some of the people here will be very thankful.

Apologies for being very late to updating you guys on the situation. I was overwhelmed with schoolwork and deadlines I needed to take care of and couldn't come back here to make an update.

Opera GX did reply to my bug report. As of 10/13/2023 when they replied back, they said they realize this is an issue and they are working to fix it.

They provided instructions to help document that the problem is indeed occurring and I will display it here:

Seeing as they acknowledged in the email that they know this is a problem with the current version of Opera GX, it is highly likely that they are working on a fix for an upcoming update to Opera GX.

Thank you all for the input you have given. Best thing I could say right now is to follow the steps in the pictures and post your screenshots to this discussion. I can then gather them and send them to the Opera GX dev team. Other than that, I'd say please be patient for a future update that will most likely fix this problem.

Take care!

@gran-torino, thank you so much for your help! You have followed the instructions perfectly and this will be very useful. I'm not sure if it will be enough, but it will definitely help Opera GX solve the issue. I'll send them your pdf as soon as I get the time!

I'm also hoping the dev team will get an update out soon, but that's just me being optimistic!
I'm trying to do what I can, thank you for the help again, @Gran-Torino.

(Early) Merry Christmas!

@chaosxny
Hey everyone!
Happy New Year!
I've been checking in with some of the recent Genshin web events as they've come.
So far, and with all that I have seen, the music seems to be playing correctly now!
I have not seen any more Audiocontext errors in the "inspect element" page and the audio is as clear as day.
I'd say check in on your device. Make sure you are updated to the latest version of Opera GX and open up one of the recent web events and check the music playing.
I'm certain this means that Opera GX has fixed the bug in one of the recent updates they have put out.
Thank you for all your help. Enjoy the new year!

@chaosxny
Hey everyone!
Happy New Year!
I've been checking in with some of the recent Genshin web events as they've come.
So far, and with all that I have seen, the music seems to be playing correctly now!
I have not seen any more Audiocontext errors in the "inspect element" page and the audio is as clear as day.
I'd say check in on your device. Make sure you are updated to the latest version of Opera GX and open up one of the recent web events and check the music playing.
I'm certain this means that Opera GX has fixed the bug in one of the recent updates they have put out.
Thank you for all your help. Enjoy the new year!

@gran-torino, thank you so much for your help! You have followed the instructions perfectly and this will be very useful. I'm not sure if it will be enough, but it will definitely help Opera GX solve the issue. I'll send them your pdf as soon as I get the time!

I'm also hoping the dev team will get an update out soon, but that's just me being optimistic!
I'm trying to do what I can, thank you for the help again, @Gran-Torino.

(Early) Merry Christmas!

@gran-torino, thank you so very much for working to find a solution for us! I bet some of the people here will be very thankful.

Apologies for being very late to updating you guys on the situation. I was overwhelmed with schoolwork and deadlines I needed to take care of and couldn't come back here to make an update.

Opera GX did reply to my bug report. As of 10/13/2023 when they replied back, they said they realize this is an issue and they are working to fix it.

They provided instructions to help document that the problem is indeed occurring and I will display it here:

Seeing as they acknowledged in the email that they know this is a problem with the current version of Opera GX, it is highly likely that they are working on a fix for an upcoming update to Opera GX.

Thank you all for the input you have given. Best thing I could say right now is to follow the steps in the pictures and post your screenshots to this discussion. I can then gather them and send them to the Opera GX dev team. Other than that, I'd say please be patient for a future update that will most likely fix this problem.

Take care!

Update:

Just now, I have submitted a Bug Report to Opera GX. I included my original concerns while mentioning the findings of rakewaza and gran-torino (thank you!). I added a link to this forum post in the bug report so hopefully whoever reviews it will visit. I will monitor whenever my report is evaluated and keep y'all updated.

Thank you all again for your help.

@gran-torino, thank you for your further investigation! Your findings are very revealing and I do agree that it is most likely a very specific issue with Opera GX itself. I also do not want to be blaming anyone as I just wanted to understand why this "issue" was happening. If we can understand it better and share the issue amongst the right people I believe we have a higher chance of having it fixed.

I have never submitted a bug report to Opera GX before, but I do agree this may be cause to submit one. It is true no qualified Opera GX staff or people knowledgeable in AudioContext errors have yet to comment on this post.

I will look into submitting a bug report with my original concerns and with the added information found by people in the comments.

Thank you again, gran-torino!

@gran-torino, hello there!

Thank you very much for your added information. This will be really helpful to detail out this issue. I also hope the post gains more attention, hopefully from a developer or someone knowledgeable in AudioContext issues.
Thank you again!

@rakewaza, thank you for your input! I'm glad I'm not the only one with this issue.
I also hope someone will be able to provide answers sometime in the near future!
Thank you again.

Hello,

I have encountered this "The AudioContext was not allowed to start" error when attempting to play web audio from websites. More specifically, I've been trying to listen to the web event in the picture I have attached. I have tested the web audio on Microsoft Edge and it works fine. I'm just curious as to why it is not working on Opera GX.

I have the most updated version of Opera GX on a Windows 10 Alienware m15 gaming laptop.

I have taken a picture of the website entry page with the console pulled up. The AudioContext error is in yellow on the right.
I have looked up AudioContext errors but I have not gotten a lot of information on what it is and how to fix it. In my research I have not seen this specific issue brought up in Opera GX forums.
I have attempted to look into the console as depicted in the picture but I can only see the errors displayed.

There is a stylized speaker icon at the top right of the web event screen that should toggle on and off the web audio, but clicking it has effected nothing. The web audio does not turn on.

If you would like to test the web audio on your system to see if I'm just crazy here is a link to the web event. Bear in mind, I'm about 90% sure it will allow you to get there:
https://act.hoyoverse.com/ys/event/e20230922neuvillette/index.html?game_biz=hk4e_global&hyl_presentation_style=fullscreen&hyl_auth_required=true&hyl_landscape=true&hyl_hide_status_bar=true&utm_source=hoyolab&utm_medium=post

I would like to know if there is any explanation and if Opera GX knows what this issue is.

Please let me know if you need additional information.