still need a fix to this

anytime i try to use spotify on the web, ill open the page, it'll load normally for a second or two, then it'll have a message show up that says "Playback of protected content is not enabled." the thing is i do have playback of protected content enabled and it'll still say the same thing, no matter what i do. ive tried looking for solutions but cant find any at all. and its totally opera because i tried it on microsoft edge and it worked perfectly fine. i'm at a loss and have no idea what to do. sorry if this post is messy, posting this late into the morning. please let me know if i'm doing anything wrong.