Data Saving - Unable to Log in to hodfords.com

hotramanh

hotramanh

Hi everyone,

I'm encountering a strange bug with the Hodfords website https://www.hodfords.com/ on Opera Mini. I'm using version 70.0.2254.66376 on a Samsung S20 FE.

Here's the issue:

When I activate Data Saving Mode (Automatic), I can't log in to the website.
Everything else on the site seems to function normally.
The login page itself loads https://www.hodfords.com/, but it gets stuck on the loading screen after entering my credentials. (I can't include an image here, but it's a generic loading screen).

Does anyone have any technical insights into what might be causing this? Are there specific headers or JSON formats related to the login APIs that I can adjust to resolve the issue?

Any help would be greatly appreciated!

Jayden37

Jayden37 @hotramanh

It sounds like the Data Saving Mode in Opera Mini is interfering with the login process on the Hodfords website. This mode often compresses web content to save data, which can sometimes disrupt interactive elements like login forms.

Here are a few steps you can try to resolve this issue:

Disable Data Saving Mode: Temporarily turn off Data Saving Mode and try logging in again. This can help determine if the mode is the root cause.
Clear Cache and Cookies: Sometimes, cached data can cause problems with website functionality. Clear your browser's cache and cookies, then attempt to log in again.
Check for Updates: Ensure your Opera Mini browser is up to date. Sometimes bugs are fixed in newer versions.
Use a Different Browser: If the issue persists, try logging in using another browser on your device, like Chrome or Samsung Internet, to see if the problem is specific to Opera Mini.

Regarding technical adjustments, it's challenging to modify headers or JSON formats directly from a mobile browser. However, if you have access to the backend of the website, you might check if there are any specific configurations for handling requests from Opera Mini.