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    Opera GX Not Opening

    Opera GX
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    • burnout426
      burnout426 Volunteer last edited by burnout426

      Do you see logs in "C:\Windows\Temp\.opera\Opera Installer" and "C:\Users\yourusername\AppData\Local\Temp\.opera\Opera Installer"?

      If so, you can look for the latest one by date that represents your last install attempt and post it here to see if there are any errors that you get that others don't. This might only help with the installer not finishing though and not running Opera GX unless there's something important the installer doesn't get to do.

      Reply Quote 1
        MichaelK123 1 Reply Last reply
      • MichaelK123
        MichaelK123 @burnout426 last edited by

        @burnout426 Nope, no difference.

        Reply Quote 0
          1 Reply Last reply
        • MichaelK123
          MichaelK123 @burnout426 last edited by

          @burnout426 OK cool. Here is the most recent log:

          [0406/130508.303:INFO:installer_main.cc(478)] Opera GX installer starting - version 85.0.4341.61 Stable
          [0406/130508.303:INFO:installer_main.cc(481)] Command line: "C:\Users\GemRock\Downloads\Opera_GX_85.0.4341.61_Setup_x64.exe"
          [0406/130508.304:INFO:installer_main.cc(505)] Uninstall:0
          [0406/130508.304:INFO:installer_main.cc(506)] Silent:0
          [0406/130508.304:INFO:installer_main.cc(507)] Run Immediately0
          [0406/130508.304:INFO:installer_main.cc(509)] Backend0
          [0406/130508.304:INFO:installer_main.cc(510)] Inside package0
          [0406/130508.304:INFO:installer_main.cc(511)] Autoupdate:0
          [0406/130508.305:INFO:payload_manager_impl.cc(78)] Reading Payload
          [0406/130508.305:INFO:installer_main.cc(631)] Found full package
          [0406/130508.305:INFO:settings_impl.cc(672)] Found 2 paths for standalone install mode.
          [0406/130508.305:INFO:resource_l10n_handler.cc(112)] Language not in the available languages list:
          [0406/130508.305:INFO:resource_l10n_handler.cc(118)] Trying language from system preferred list: en-US
          [0406/130508.305:INFO:resource_l10n_handler.cc(161)] Retrying after adjustments: en-US
          [0406/130508.305:INFO:resource_l10n_handler.cc(118)] Trying language from system preferred list: en
          [0406/130510.620:INFO:scoped_download_folder.cc(59)] Installer download folder: C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp
          [0406/130510.620:INFO:installer_ui_lock_impl.cc(28)] Getting installer UI mutex
          [0406/130510.621:INFO:settings_impl.cc(1153)] Install folder set: C:\Program Files\Opera GX
          [0406/130510.621:INFO:settings_impl.cc(1211)] Operation: 2
          [0406/130510.621:INFO:installer_ui_controller.cc(300)] Initializing installer UI
          [0406/130511.081:INFO:wininet_impl.cc(754)] Stopping the download
          [0406/130511.081:INFO:package_fetch_sequencer_impl.cc(144)] Starting the package fetcher
          [0406/130511.081:INFO:wininet_impl.cc(337)] Starting download from https://autoupdate.geo.opera.com/geolocation/
          [0406/130511.081:INFO:payload_manager_impl.cc(182)] Writing payload to fileC:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_202204061305101\opera_package
          [0406/130511.326:INFO:wininet_impl.cc(610)] Initial request completion
          [0406/130511.326:INFO:wininet_impl.cc(634)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
          [0406/130511.327:INFO:wininet_impl.cc(884)] Download completed
          [0406/130511.327:INFO:wininet_impl.cc(337)] Starting download from https://features.opera-api.com/api/v2/features?country=US&language=en&uuid=bb1f9648-139e-4473-a675-b2f17dc67696&product=gx&channel=Stable&version=85.0.4341.61
          [0406/130511.722:INFO:wininet_impl.cc(610)] Initial request completion
          [0406/130511.723:INFO:wininet_impl.cc(884)] Download completed
          [0406/130515.309:INFO:installer_ui_controller.cc(482)] Accept clicked.
          [0406/130515.309:INFO:main_process_installer_runner_impl.cc(68)] Beginning installation
          [0406/130515.309:INFO:main_process_installer_runner_impl.cc(191)] launching installer backend: "C:\Users\GemRock\Downloads\Opera_GX_85.0.4341.61_Setup_x64.exe" --backend --install --import-browser-data=0 --enable-stats=0 --enable-installer-stats=0 --launchopera=1 --installfolder="C:\Program Files\Opera GX" --profile-folder --language=en --setdefaultbrowser=0 --pintotaskbar=1 --pintostartmenu=1 --pin-additional-shortcuts=1 --run-at-startup=1 --server-tracking-data=server_tracking_data --initial-pid=26936 --package-dir-prefix="C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_20220406130510" --session-guid=0048791f-5b38-4b50-a517-1d63c947412c --wait-for-package --initial-proc-handle=A808000000000000
          [0406/130518.901:INFO:package_fetch_sequencer_impl.cc(375)] Package ready.
          [0406/130518.901:INFO:pref_default_overrides_fetcher.cc(120)] Fetching default prefs overrides to C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_202204061305101\pref_default_overrides with tracking data
          [0406/130518.909:INFO:wininet_impl.cc(337)] Starting download from https://autoupdate.geo.opera.com/api/prefs/?product=Opera GX&version=85.0.4341.61
          [0406/130518.931:INFO:wininet_impl.cc(610)] Initial request completion
          [0406/130518.931:INFO:wininet_impl.cc(634)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
          [0406/130518.931:INFO:wininet_impl.cc(884)] Download completed
          [0406/130518.931:INFO:pref_default_overrides_fetcher.cc(67)] Default prefs overrides fetched successfully
          [0406/130518.931:INFO:main_process_installer_runner_impl.cc(263)] Informing the installer backend that the package is ready
          [0406/130620.536:ERROR:installer_controller.cc(379)] Installer error: Unreported installer error.
          [0406/130620.536:INFO:main_process_installer_runner_impl.cc(233)] Stopping installer backend (if running)
          [0406/130620.555:ERROR:installer_ui_controller.cc(287)] Unreported installer error.
          [0406/130620.661:INFO:installer_ui_controller.cc(350)] Handling pending error
          [0406/130620.661:INFO:root_screen.cc(235)] Displaying error: "An error occurred while attempting to install Opera!" and don't offer full package

          Reply Quote 1
            burnout426 1 Reply Last reply
          • burnout426
            burnout426 Volunteer @MichaelK123 last edited by

            @michaelk123 Ok. The content-length errors are probably normal as I have those too.

            The following doesn't look normal though, but the messages don't help. 😞

            [0406/130518.931:INFO:main_process_installer_runner_impl.cc(263)] Informing the installer backend that the package is ready
            [0406/130620.536:ERROR:installer_controller.cc(379)] Installer error: Unreported installer error.
            [0406/130620.536:INFO:main_process_installer_runner_impl.cc(233)] Stopping installer backend (if running)
            [0406/130620.555:ERROR:installer_ui_controller.cc(287)] Unreported installer error.
            [0406/130620.661:INFO:installer_ui_controller.cc(350)] Handling pending error
            [0406/130620.661:INFO:root_screen.cc(235)] Displaying error: "An error occurred while attempting to install Opera!" and don't offer full package
            
            Reply Quote 1
              Marthasimons 1 Reply Last reply
            • burnout426
              burnout426 Volunteer last edited by

              Try this. Download my zip file (it's a standalone installation of Opera GX to test with), right-click the zip file, choose "extract all" and point to your desktop to extract the folder in it onto your desktop. Then, open the readme.txt, following directions and then launch its launcher.exe.

              If that Opera GX runs no problem, it probably means that something really important isn't finishing for you when you run the installer. If that Opera GX doesn't run for you, we know it's something on your system as it runs fine for me.

              Reply Quote 1
                MichaelK123 1 Reply Last reply
              • MichaelK123
                MichaelK123 @burnout426 last edited by leocg

                @burnout426 It Worked!!!! Ok so how do I make sure this good thing doesn't get ruined in the future?

                Reply Quote 0
                  burnout426 1 Reply Last reply
                • burnout426
                  burnout426 Volunteer @MichaelK123 last edited by

                  @michaelk123 Hmm, not sure about that yet. I'm guessing when that standalone installation tries to update on your system, updating is either going to fail completely or succeed enough to break the installation.

                  Can you look at the install folder for your regular Opera GX that doesn't run right and see if any files are missing compared to my standalone installation that works?

                  There's still the issue with the installer not finishing correctly on your system, which sounds like in the main cause of everything since my zip file works fine.

                  Reply Quote 1
                    MichaelK123 2 Replies Last reply
                  • MichaelK123
                    MichaelK123 @burnout426 last edited by

                    @burnout426 Sure, I'll take a look and get back to you here when I do

                    Reply Quote 0
                      1 Reply Last reply
                    • burnout426
                      burnout426 Volunteer last edited by

                      Does the 85.0.4341.65 installer get stuck at 99% too?

                      Reply Quote 0
                        MichaelK123 1 Reply Last reply
                      • MichaelK123
                        MichaelK123 @burnout426 last edited by

                        @burnout426 ca468e8b-fd04-4587-85f4-e1317af1e98d-image.png

                        Here is what the 2 files look like side by side. All seems to be in order.

                        Reply Quote 0
                          burnout426 1 Reply Last reply
                        • MichaelK123
                          MichaelK123 @burnout426 last edited by

                          @burnout426 No but it crashed after white-screening

                          Reply Quote 0
                            burnout426 1 Reply Last reply
                          • burnout426
                            burnout426 Volunteer @MichaelK123 last edited by

                            @michaelk123 The installer crashed or Opera crashed?

                            Reply Quote 0
                              MichaelK123 1 Reply Last reply
                            • burnout426
                              burnout426 Volunteer @MichaelK123 last edited by

                              @michaelk123 Do you see the same files/folders in the version folder between mine and yours too?

                              Note: You can click "View" in Windows Explorer (File Explorer), goto "Show", and turn on the showing of file extensions and hidden items. That will help in general with troubleshooting stuff in the future.)

                              Reply Quote 0
                                MichaelK123 1 Reply Last reply
                              • MichaelK123
                                MichaelK123 @burnout426 last edited by

                                @burnout426 Opera

                                Reply Quote 1
                                  1 Reply Last reply
                                • MichaelK123
                                  MichaelK123 @burnout426 last edited by

                                  @burnout426 Yup. All the files the folders contain are the same with the exception of the file itself being named "85.0.4341.51" and mine being named "85.0.4341.65"

                                  Reply Quote 1
                                    1 Reply Last reply
                                  • burnout426
                                    burnout426 Volunteer last edited by

                                    Just in case the --disable-gpu switch isn't working right, and even though my standalone installation loads fine, try this with your regular Opera GX.

                                    Open up the "Local State" file in the profile folder with JSONedit in tree mode. It should be located in "C:\Users\yourusername\AppData\Roaming\Opera Software\Opera GX Stable".

                                    Right-click on "root" and choose "add child". A new child will appear at the bottom under root.

                                    Make sure the new child is selected. In the right-hand pane, set the new child's type to object and set its name to hardware_acceleration_mode.

                                    Then, right-click on the hardware_acceleration_mode opject and choose "add child".

                                    Make sure the new child is selected. In the right-hand pane, set the new child's type to boolean, set its name to enabled, and set its value to false.

                                    Then, save your changes.

                                    That will disable hardware acceleration like you would on opera://settings/system in the UI.

                                    Reply Quote 0
                                      1 Reply Last reply
                                    • lefeonnnn
                                      lefeonnnn last edited by

                                      My opera gx wouldnt open and i deleated however when i tried reinstalling it the installer closes last second and it dosnt finish the dowload

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • vellveta1
                                        vellveta1 last edited by

                                        When opening Opera GX it will flicker like 4 or 5 times and then not open and i have no idea on how to fix it can anyone help me

                                        Reply Quote 0
                                          1 Reply Last reply
                                        • Marthasimons
                                          Marthasimons @burnout426 last edited by

                                          @burnout426 said in Opera GX Not Opening:

                                          The following doesn't look normal though, but the messages don't help. 😧 😧

                                          Update to new version can help you

                                          Reply Quote 0
                                            1 Reply Last reply
                                          • ItzRokki
                                            ItzRokki last edited by

                                            My only issue I'm having is I can't open it directly, I have to click a link in order for it to open.

                                            Reply Quote 0
                                              1 Reply Last reply
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