Opera GX Not Opening

Glowlox

Glowlox

I'm gonna be honest, but I don't really understand this! Do you mind showing more of a step-by-step thing to show us how to get to these places? It would be much appreciated!!!

burnout426

burnout426 Volunteer @Glowlox

@glowlox If you're referring to what I posted above you:

Windows Event Viewer:

Hit Windows key + r to open the run dialog, type eventvwr and press enter. In the left-hand pane, select "Applications" under "Windows Logs" and look through the logs. You can try looking at events with critical, warning or error in the "level" column and "opera" in the "source" column. Under "Security" and "System" logs, you can look at the "General" tab for each event to see if there's any mention of opera.exe or launcher.exe or opera_autoupdate.exe or installer.exe to see if you can find any errors or warnings.

Command Prompt:

Hit Windows key + r to open the run dialog, type cmd and press enter. Then, you can type a command suggested by someone.

Path to Opera GX:

If you don't know where your Opera GX is installed, you can right-click on its desktop shortcut, goto "properties", and switch to the "shortcut" tab. In the target field, you should see the path to launcher.exe. By default, the path to launcher.exe should be "C:\Users\yourusername\AppData\Local\Programs\Opera GX\launcher.exe" or "C:\Program Files\Opera GX\launcher.exe" depending on whether you intalled Opera for just your user (the default) or for all users.

RealRatroller

RealRatroller @burnout426

@burnout426
You seem like a smart guy. I'm having problems where it won't open and after recording the video I got it to open, but it would only show white on the screen.
Video: https://youtu.be/EuYbnpThn3I
I have been having issues with only Opera Gx, and it's been happening for over a year now.
Also the problem with the setup launcher (where it won't close) is another thing but doesn't bug me that much

If this vid helps too here, idk you can watch it.
OG Problem Vid: https://www.youtube.com/watch?v=97HnjMsjoVg

If you need more info, please contact me on discord; Ratroller#1326
that is where I will see your response first.

burnout426

burnout426 Volunteer @RealRatroller

@realratroller In Windows Explorer (File Explorer), goto "C:\Users". In addition to your normal user account folder, do you see one that says "Administrator"? You shouldn't. But, if you do, go into it and go into its "AppData" folder. In there, look under "Local" and "Roaming". If you see an "Opera Software" folder, delete it. Also, in the "Local" folder, in the "Programs" folder, if there's an "Opera GX" folder, delete it.

Then, I'd manually clean Opera from Windows and reinstall Opera for all users using the offline installer.

Then, make sure to never use the "run as administrator" option for Opera. It's not needed. And, make sure to leave launcher.exe and opera.exe compatibility to default. You shouldn't have to set it to Windows 8 compatibility. After Opera is reinstalled, right-click on launcher.exe and opera.exe in the install folder, and opera.exe in the latest version folder, and goto "properties". Make sure compatibility is at the default.

Then, if Opera GX still doesn't load, try the --disable-gpu option mentioned in an earlier post.

If Opera and or the installer messes up still, create a new user account on Windows (local only, not tied to a Microsoft Account), change its type to "Administator", log out of your account, log into the new account, run the installer there and install for all users, and try Opera there. (Still don't use the "Run as" option to start Opera and the installer.

If things work in the new Windows user account, you know something if messed up with your regular user account.

Glowlox

Glowlox @burnout426

@burnout426 Thank You So Much - This has been a life saver!! I'm so so so glad that a random person was able to help! It was, infact, the 'Opera Software' in roaming! I was about to just give up, but now it works! Thanks, once again!!

Glow

RealRatroller

RealRatroller @burnout426

@burnout426 also my setup did this all the time, there was only one time I can recall that the download actually finished.
And would just sit at this for days. If I waited. Also, I did everything except download it offline because I tried forever to figure out how I would download it like that. It just sits like this the whole time.
also, I can't delete it.

burnout426

burnout426 Volunteer @RealRatroller

@realratroller What OS? Is your OS a 64-bit version of 32-bit?

MichaelK123

MichaelK123

@burnout426 I attempted this and low and behold, I don't even have "launcher.exe" in my Opera GX folder. The re-install screen is frozen on "Installing for current user" and the browser opens with the animation and sound but either immediately closes or gives me a blank white screen. I'm unsure what to do next.

Windows 11 Pro
64-bit

RealRatroller

RealRatroller @burnout426

@burnout426 To answer your questions and some new info also
OS: Windows 11 Bit:64
also, long story short, I reinstalled it with the same installer. And… it opens, but I have to spam open it, and it fixed it's not a white screen nor not showing items now it works fine (I think)

I restarted everything and will have to make it back, but what really is annoying is that it won't open first try, bugs me.

RealRatroller

RealRatroller @RealRatroller

nvm it no longer works
Nor will it let me uninstall it

burnout426

burnout426 Volunteer @RealRatroller

@realratroller Okay. The offline installer you want is https://ftp.opera.com/pub/opera_gx/85.0.4341.51/win/Opera_GX_85.0.4341.51_Setup_x64.exe. Download it with another browser just for good measure.

Then, manually clean Opera from your system and reinstall using that installer except that instead of:

Delete "C:\Users\yourusername\AppData\Local\Opera Software".

Delete "C:\Users\yourusername\AppData\Roaming\Opera Sotware".

do:

Rename "C:\Users\yourusername\AppData\Local\Opera Software".

Rename "C:\Users\yourusername\AppData\Roaming\Opera Sotware".

for now.

Then if you still have problems, see https://www.reddit.com/r/operabrowser/comments/j5fstq/opera_opera_gx_not_opening_or_opening_and_closing/.

MichaelK123

MichaelK123 @burnout426

@burnout426 I did everything you mentioned above and my installer is stuck on this and the browser still opens and closes immediately.

burnout426

burnout426 Volunteer @MichaelK123

@michaelk123 As a test, totally shut down Steam (open the Windows task manager and make sure there are no Stream processes running too) and try the installer again to see if it finishes. Also, test if opening Opera GX behaves differently with Steam totally closed. It shouldn't help, but it only takes a second to try.

MichaelK123

MichaelK123 @burnout426

@burnout426 Nope. Didn't do anything. Still stuck on 99% and the app still won't open. I guess I'll have to just use Opera and download Discord separately. Oh well.

burnout426

burnout426 Volunteer @MichaelK123

@michaelk123 Did you try the --disable-gpu command-line switch too?

For regular Opera and Discord, goto the URL opera://flags/#sidebar-site-panel, enable the flag, restart Opera, click the 3 dots at the bottom of the sidebar, scroll down to "Custom Site Panels", and add https://discord.com/channels/@me as a panel.

MichaelK123

MichaelK123 @burnout426

@burnout426 I did. It flashes open and closes immediately.
I will add discord now, thanks.

burnout426

burnout426 Volunteer @MichaelK123

@michaelk123 Any difference if you disable Windows Defender's realtime protection for a bit?

burnout426

burnout426 Volunteer

Do you see logs in "C:\Windows\Temp\.opera\Opera Installer" and "C:\Users\yourusername\AppData\Local\Temp\.opera\Opera Installer"?

If so, you can look for the latest one by date that represents your last install attempt and post it here to see if there are any errors that you get that others don't. This might only help with the installer not finishing though and not running Opera GX unless there's something important the installer doesn't get to do.

MichaelK123

MichaelK123 @burnout426

@burnout426 Nope, no difference.

MichaelK123

MichaelK123 @burnout426

@burnout426 OK cool. Here is the most recent log:

[0406/130508.303:INFO:installer_main.cc(478)] Opera GX installer starting - version 85.0.4341.61 Stable
[0406/130508.303:INFO:installer_main.cc(481)] Command line: "C:\Users\GemRock\Downloads\Opera_GX_85.0.4341.61_Setup_x64.exe"
[0406/130508.304:INFO:installer_main.cc(505)] Uninstall:0
[0406/130508.304:INFO:installer_main.cc(506)] Silent:0
[0406/130508.304:INFO:installer_main.cc(507)] Run Immediately0
[0406/130508.304:INFO:installer_main.cc(509)] Backend0
[0406/130508.304:INFO:installer_main.cc(510)] Inside package0
[0406/130508.304:INFO:installer_main.cc(511)] Autoupdate:0
[0406/130508.305:INFO:payload_manager_impl.cc(78)] Reading Payload
[0406/130508.305:INFO:installer_main.cc(631)] Found full package
[0406/130508.305:INFO:settings_impl.cc(672)] Found 2 paths for standalone install mode.
[0406/130508.305:INFO:resource_l10n_handler.cc(112)] Language not in the available languages list:
[0406/130508.305:INFO:resource_l10n_handler.cc(118)] Trying language from system preferred list: en-US
[0406/130508.305:INFO:resource_l10n_handler.cc(161)] Retrying after adjustments: en-US
[0406/130508.305:INFO:resource_l10n_handler.cc(118)] Trying language from system preferred list: en
[0406/130510.620:INFO:scoped_download_folder.cc(59)] Installer download folder: C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp
[0406/130510.620:INFO:installer_ui_lock_impl.cc(28)] Getting installer UI mutex
[0406/130510.621:INFO:settings_impl.cc(1153)] Install folder set: C:\Program Files\Opera GX
[0406/130510.621:INFO:settings_impl.cc(1211)] Operation: 2
[0406/130510.621:INFO:installer_ui_controller.cc(300)] Initializing installer UI
[0406/130511.081:INFO:wininet_impl.cc(754)] Stopping the download
[0406/130511.081:INFO:package_fetch_sequencer_impl.cc(144)] Starting the package fetcher
[0406/130511.081:INFO:wininet_impl.cc(337)] Starting download from https://autoupdate.geo.opera.com/geolocation/
[0406/130511.081:INFO:payload_manager_impl.cc(182)] Writing payload to fileC:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_202204061305101\opera_package
[0406/130511.326:INFO:wininet_impl.cc(610)] Initial request completion
[0406/130511.326:INFO:wininet_impl.cc(634)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
[0406/130511.327:INFO:wininet_impl.cc(884)] Download completed
[0406/130511.327:INFO:wininet_impl.cc(337)] Starting download from https://features.opera-api.com/api/v2/features?country=US&language=en&uuid=bb1f9648-139e-4473-a675-b2f17dc67696&product=gx&channel=Stable&version=85.0.4341.61
[0406/130511.722:INFO:wininet_impl.cc(610)] Initial request completion
[0406/130511.723:INFO:wininet_impl.cc(884)] Download completed
[0406/130515.309:INFO:installer_ui_controller.cc(482)] Accept clicked.
[0406/130515.309:INFO:main_process_installer_runner_impl.cc(68)] Beginning installation
[0406/130515.309:INFO:main_process_installer_runner_impl.cc(191)] launching installer backend: "C:\Users\GemRock\Downloads\Opera_GX_85.0.4341.61_Setup_x64.exe" --backend --install --import-browser-data=0 --enable-stats=0 --enable-installer-stats=0 --launchopera=1 --installfolder="C:\Program Files\Opera GX" --profile-folder --language=en --setdefaultbrowser=0 --pintotaskbar=1 --pintostartmenu=1 --pin-additional-shortcuts=1 --run-at-startup=1 --server-tracking-data=server_tracking_data --initial-pid=26936 --package-dir-prefix="C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_20220406130510" --session-guid=0048791f-5b38-4b50-a517-1d63c947412c --wait-for-package --initial-proc-handle=A808000000000000
[0406/130518.901:INFO:package_fetch_sequencer_impl.cc(375)] Package ready.
[0406/130518.901:INFO:pref_default_overrides_fetcher.cc(120)] Fetching default prefs overrides to C:\Users\GemRock\AppData\Local\Temp.opera\Opera GX Installer Temp\opera_package_202204061305101\pref_default_overrides with tracking data
[0406/130518.909:INFO:wininet_impl.cc(337)] Starting download from https://autoupdate.geo.opera.com/api/prefs/?product=Opera GX&version=85.0.4341.61
[0406/130518.931:INFO:wininet_impl.cc(610)] Initial request completion
[0406/130518.931:INFO:wininet_impl.cc(634)] Could not get Content-Length from response: Error (0x13D) while retrieving error. (0x2F76)
[0406/130518.931:INFO:wininet_impl.cc(884)] Download completed
[0406/130518.931:INFO:pref_default_overrides_fetcher.cc(67)] Default prefs overrides fetched successfully
[0406/130518.931:INFO:main_process_installer_runner_impl.cc(263)] Informing the installer backend that the package is ready
[0406/130620.536:ERROR:installer_controller.cc(379)] Installer error: Unreported installer error.
[0406/130620.536:INFO:main_process_installer_runner_impl.cc(233)] Stopping installer backend (if running)
[0406/130620.555:ERROR:installer_ui_controller.cc(287)] Unreported installer error.
[0406/130620.661:INFO:installer_ui_controller.cc(350)] Handling pending error
[0406/130620.661:INFO:root_screen.cc(235)] Displaying error: "An error occurred while attempting to install Opera!" and don't offer full package