Instructions on posting about general issues in Opera One
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leocg Moderator Volunteer last edited by
Before posting, some required steps
First of all you should check if the problem is not being caused by an extension or a broken profile. Do the following mandatory steps, re-starting Opera after each one of them and checking if the problem remains after each one.
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Disable all extensions
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Disable the ad-blocker
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Disable Lucid Mode
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Reset settings to default (Do a backup and export your passwords first)
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Reset flags to default
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Create a clean profile folder/directory
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Temporarily disable antivirus, firewall, anti-malware and all related software in your system
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If the problem is with a web page, check if it works with other browsers.
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If the problem is with a third party program not working in or with Opera, contact firstly the support of that program.
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Check if your Operating System is up to date
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leocg Moderator Volunteer last edited by leocg
Posting about your problem
If after have done the steps above, the problem still keeps happening , it's time to post about it.
Before posting, you should read the rules: https://forums.opera.com/rules
Now, let's proceed to the topic.
Topic Title
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Start the topic with a title that briefly describe the problem so people will know about what this is about.
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Don't try to explain all the problem in the title.
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Try to be as more specific as possible. Avoid too generic topic titles.
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Be objective
Use of Tags/Labels
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Use tags/labels to make it easier for other users to find posts about similar issues.
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Try to use up to 3 tags.
The Post Itself
- Your post starts here, so no references to the title
In the post (body) you should include the following information:
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Your OS (Linux, Mac, Windows) and its version
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Your version of Opera One
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If the problem is with a page, a link to it
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A screen-shot of the problem if it's related to something not showing as should. Also include one of how things should be
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A description of the problem, including as much as information as possible
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Steps to (try to) reproduce the issue
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Expected behavior and actual one
Do not use caps on your post. There aren't and there never will be reasons to use caps.
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