@jeonghan hi, thanks for all your effort. I have done everything you told me. I have windows media pack installed, the codecs listed, checked HTML 5 test. But it still doesn't work. I have checked what you told me about my windows. This is what I found:

@jeonghan I've read the website you sent me but I can't find what it says on my PC. Is windows N the same as Windows Home? I have windows home. I've also installed the Media Feature pack for Windows.

oh no, it worked for a moment but now it isn't working again.
I've checked the website and I think I have everything in place. Tell me if I'm wrong. I'm on windows 11 I don't know if it makes any difference.

Thank you very much for your help. It works now!!!

Hi,
I'm having the same problem. Could you please tell me what was the solution you found to solve it?

Thank you very much