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    Cannot connect to the VPN

    Opera for Mac
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    • dafufer
      dafufer last edited by

      When I activate the VPN it stays with "Connecting..." status and there isn't any virtual location to choose from. The only option that appears is "optimal location", no other options appear. Thus, I can't navigate while the VPN is on. Is there any solution to this problem?

      Opera version: 41.0.2353.46
      OSX version: MacOS Sierra 10.12.1

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      • carlosbvio
        carlosbvio last edited by

        Still happening on Opera Dev 42.0.2392.0 and Mac OS X 10.12.1 64-bit

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        • avl
          avl Opera last edited by

          Try doing Opera -> Clear Browsing Data... from the menu, and then ticking the box "Third party services data" before clicking OK.

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          • carlosbvio
            carlosbvio last edited by

            Worked, thanks!!

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            • snavid
              snavid last edited by

              Worked perfectly here, thanks!! Couldn't figure out what to do, VPN now works as expected ๐Ÿ™‚
              Opera Dev 43.0.2420 on El Cap 10.11.6

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              • dorv
                dorv last edited by

                Hello, I have the exact problem as dafufer above, but the problem is not resolved by clearing "third party services data." When the VPN is switched on it only says connecting and I cannot go anywhere online until I turn it back off. Any other ideas?

                Opera version - 42.0.2393.137

                System: Mac OS X 10.12.2 64-bit

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                • dafufer
                  dafufer last edited by

                  Hi dorv, in my case the problem was that I was using an app that also creates a VPN (I was using adguard). Turning off the app worked for me.

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                  • dorv
                    dorv last edited by

                    Thank you for your response!

                    I don't believe I have any such apps running or even on my computer. The VPN button stays Orange all the time, it never becomes blue. Is there anything else that could be causing this?

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                    • bobbbbyyyy
                      bobbbbyyyy last edited by

                      I have the same problem. On both Opera and Opera Developer for Mac OS. I've completely removed the apps and reinstalled, also removing some files from Application Support and Library/Cache directories.

                      Symptoms are that only Optimal Location can be selected, there are no other locations listed (and actually, Optimal Location isn't even available until you first try and connect). Then when trying to connect, it never succeeds.

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                      • zalex108
                        zalex108 last edited by

                        SimpleExtManager extension has an option to disable all extensions at once, without to uninstall them.

                        Some VPN Extension modifies the connexion even if just work for specific pages.

                        "You cannot know the meaning of your life until you are connected to the power that created you". ยท Shri Mataji Nirmala Devi

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                        • thghost1337
                          thghost1337 last edited by

                          Same problem with Opera Stable 45.0.2552.888 (PGO) on Windows 10 64-bit.

                          None of the previously mentioned remedies have fixed it. What should I do?

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                          • supernurk
                            supernurk last edited by

                            Problems with VPN seems to be solved on Mac. Sinds 12.16 I cannot see any VPN-possibility anymore! Even in the search-results.

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                            • sgunhouse
                              sgunhouse Moderator Volunteer last edited by

                              12.16? That one never had its own VPN.

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                              • karlg86
                                karlg86 last edited by

                                I tried the "Opera -> Clear Browsing Data... from the menu, and then ticking the box "Third party services data" before clicking " as suggested by avl above about a month ago, and that worked at the time, but now the problem has returned, and this suggestion doesn't fix it.

                                Continuous orange badge when the VPN setting is on here.

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                                • mtbsongoku
                                  mtbsongoku last edited by

                                  Hello there,
                                  I was just found another way to fix this, try to turning off your Antivirus software, then check your VPN status.

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                                  • skyred
                                    skyred last edited by

                                    Hello there,
                                    I was just found another way to fix this, try to turning off your Antivirus software, then check your VPN status.

                                    yes, this works
                                    thank you buddy

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                                    • jabulrob
                                      jabulrob last edited by

                                      Hello,
                                      Latest update of opera developer make an error in VPN service, the update number: 49.0.2695.0 (PGO)

                                      Even the browser have been uninstalled, and antivirus is turned off the problem remains.

                                      Any suggestions please?

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