Website down...?

[swar666]

swar666 last edited by

The Opera website has been down for a week. Does anyone have any idea what's going on?

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 Just accessed it to test and it's loading fine.

[swar666]

swar666 @leocg last edited by swar666

Error 429...
On all systems, browsers, networks...

[swar666]

swar666 @leocg last edited by

@leocg Could you answer me please?

No page starting with "opera" works. For example "opera.com/help"

Error 429, too many redirects.

If the address is written in the opposite format, for example help.opera.com, it works.

So show me the link that works, because all the addresses on the site are not working. So you can't even send an error report.

[queenzubi]

queenzubi last edited by

yes I also noted

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 I used the regular www.opera.com.

Try disabling extensions.

[swar666]

swar666 @leocg last edited by swar666

@leocg I have none extensions. Similar on other browsers...

Google Chrome 124.0.6367.61 (Oficiální sestavení) (64bitový)

Opera One(verze: 109.0.5097.45)

MS Edge Verze 124.0.2478.51 (Oficiální build) (64bitová verze)

Opera Mobile 81.5.4292.78980

Error 429,,,

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 Maybe a local issue? Did you try using VPN?

[swar666]

swar666 @leocg last edited by swar666

@leocg In the VPN settings, changing country had no effect. Just like when I turn off the VPN. However, I tried to add the language specification after the address, because the language setting sometimes flashes here.

If I type www.opera.com/de or www.opera.com/fr - I get pages in German or French.

If I write www.opera.com, usually only /cs is added and the site is unavailable.

[swar666]

swar666 @leocg last edited by

@leocg ???

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 No more ideas.

[swar666]

swar666 @leocg last edited by

@leocg How about reporting an error to the website operator? I can't get there, the website is unavailable for me and there is no other way to post it.

[swar666]

swar666 @leocg last edited by

@leocg So we tried it on several devices - computers, mobiles, tablets and different types of connections - VDSL, optics, mobile and with different operators - Vodafone, T-Mobile, UVT Net.

All the same result - error 429

So the error is on the website...

[swar666]

swar666 @leocg last edited by

@leocg I tried to report the error on the only available page - opera.atlassian.net, I get a query number, but nothing comes to the mail anymore. You simply cannot call technical support or a functional website.

[swar666]

swar666 @leocg last edited by

@leocg Can someone please respond and forward the error description to Opera technical support? I can't report a bug if I can't get to their site!

When I do it via help.opera.com, I get a warning that I'm using the wrong platform (report from mobile about PC) and when I use the mobile version of Opera, the question is accepted, numbered and the details are said to have been sent to my email. But there is no mail or junk in it. So the question/answer is lost.

So how do I report a bug...?

[besmal]

besmal @swar666 last edited by

@swar666 BJR

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 The email is just a message confirming that the bug report was received. If you have the bug ID, it's not necessary to have the email.

Just use the Report a Problem tool in Opera.

[swar666]

swar666 @leocg last edited by leocg

@leocg All I received was a screen saying

Thanks!
Your reference is LOOMI-705. Check
swbear@volny.cz for a confirmation and
updates.
Back to help center

or

Thanks!
Your reference is OFABUGS-6495. Check
swbear@volny.cz for a confirmation and
updates.
Back to help center

I do not have an bug reporting item in my browser.

[swar666]

swar666 @leocg last edited by

@leocg Or I get an email with this content

Dear swbear@volny.cz,
Thank you for your report.

It looks like your report connected with Opera for Android, not Opera Desktop.

We'll move your report to a propriate bug collector. If this issue is still valid, please add more specific information about the problem.

Thank you for helping to improve Opera!
Best wishes, Opera QA Team

and can no longer respond...

[swar666]

swar666 @besmal last edited by

@besmal What is BJR...?