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Please return me my mail!

  • You could have been reading on the web since October/November 2013 about the fact myopera is closing the user service!
    And you should have receive a mail about closing myopera.
    You should have received a Opera RSS feed if you subscribed one.

    You had 6 MONTH to recognize the ending of myopera service.

    You have been using a free mail service, did you read the Terms of Service?
    Opera does not garantee lifetime usage of any service!

    Opera reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. User agrees that Opera shall not be liable to User or to any third party for any modification, suspension, or discontinuance of the Services.

    Read these ToS from Sept 2013: http://web.archive.org/web/20130902005211/http://www.opera.com/de/terms

  • Right. That's why I already migrated to another browser. Opera never worked properly, anyway. It's very nice looking, but beauty isn't enough in the end, is it? Solidity, respect and compromise are the basics... At least, I tried. 🙂
    Good luck.

  • I rarely made use of My Opera Mail, so I can't write from first-hand experience about the impact of it going away. What I do know for certain is that I never received any eMailed notification of its closure at either the My Opera Mail address nor at my personal 3rd-party eAddress (the one used to register my account). In the latter case, I download and archive all my eMail messages, but a closure message was never received here and is not in my archives. In any case, it appears that Opera's eMail notification process indeed did not succeed at a 100% level, for whatever reasons. I wonder how many users' personal eMail hosts might have dropped such a closure message as spam?

    Moreover, if users employed My Opera's eMail service as their primary and nearly-sole eMail mechanism, it seems to me to be a major oversight by Opera not to have made use of those very same Opera eAddresses for closure notification... especially in light of the fact that users' original sign-up eMail addresses may have become inactive or been changed over time, so as to render them unusable. There are perhaps a hundred places besides Opera where I've used my personal eAddress for sign-ups or for ordering... and when that address changed a few years ago, it was only as an after-thought that I changed it here. Most people never think to go back and update it at all the places where they might have once used it, particularly if it was not the address they normally used for their regular eMail.

    Obviously, I (as well as many others) knew about the My Opera and eMail shutdown months ago. For some time, I've participated in the Opera Forums and one could hardly miss the news, with all the reminders there. But those users who simply and only used the eMail service would not see any such notices; if they were not as computer-focused as many of us might be, they would never have noticed any other news reports - Opera's closing of My Opera certainly never made it to Reuters or the BBC news wires. Many Opera users are still unaware even that there are now Opera versions beyond 12.16; no update notice has yet been supplied to Old Opera users. While those of us involved almost daily with Opera sites may think such uninformed users must be "living at the bottom of a well", it's hardly as unusual as it might seem.

    I make great allowances for hiccups and oversights whenever I use anything free... software, services, etc. But still, not notifying My Opera eMail accounts directly at the affected accounts regarding the closure seems a bit over-the-top, and the users severely impacted by it I believe have legitimate grounds for complaint. Opera needs to remember that, free or not, what it does with its services and products are not done in a vacuum - users are impacted, for better or worse. And the old adage of the telephone companies applies: "People never remember how many calls go through properly, they only remember the wrong numbers". It's the negative experiences that Opera users of whatever nature will carry forward in their perceptions of Opera in the future. So if there's any way for Opera to now help users of My Opera Mail get back their messages somehow, that at least would help to ease some of their pain. Just my two centavos...

  • One of the worst thing they could have done. No notice in email. I just opened more email boxes the day before and they couldn't even say it was closing down? Not a very good business profile. I lost many files that I was storing, including contacts that is impossible to get back. What a lack of respect to the clients that used their software for years.

  • es ce que quel qu'un aurai les coordonnĂ©es d'opera pas de mail pour prèvenir et je ne suis pas la seul si moi pas de mails moi faire procĂ©dure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

  • hĂ© leushino c'est la faute de opĂ©ra !!!!! il devais prĂ©venir et il ne l'on pas fais juridiquement il son fautif et sa dans tous les pays c'est pas a nous de mettre nos mail sur un autre serveur puisque qu'une boĂ®te mail est serveur !!!!!!

  • What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

    I completely agree that backing up things that are important, whatever they may be, is a critical user responsibility in the digital era. It's the reason I've always employed a stand-alone eMail client since I've used eMail (which is a LOT of years), and then I further back up that mail client's messages and archives files... frequently.

    The problem is that many of today's users, especially those who constantly keep data up in the 'cloud', have been largely immune from lost data like those of us who have tended to store things locally have had to deal with... hard drive crashes, lost/deleted files, and the like. Most cloud services maintain heavy levels of server backup, so the crashes that still occur up there are usually repaired transparently using those backups, and the user often remains blissfully unaware that anything bad has even occurred. Until a cloud service disappears completely. And then the reality is brought home: if it matters to you at all, keep your own copies locally - and keep those backed up.

    So given the "context of the times" in a 'cloud-user' era, I can forgive users for their initial ignorance of their own underlying responsibilities. For some of them, this whole My Opera Mail business may actually serve as a teachable moment. But nevertheless, I believe Opera could have, and should have, handled its notification process better and more comprehensively. For that reason, and for the sake of not alienating affected users for months or years to come, I feel they would be wise to try to help users recover their now-unavailable messages and contact lists.

  • I hear you and frankly, I had not considered that. It makes sense.

  • I have a backup of many of my emails from @myopera.com but I didn't log onto the website to use my email and had it forwarded to my phone instead. It was a great service that never failed me. While I would greatly enjoy/appreciate/need access to @myopera.com again I understand that many people have posted that this has been announced for many months on other websites, Opera sites, but that (at least the whole consensus) that it was never sent to their @myopera.com users. It doesn't make me feel confident about using their web browser for future use. Some might say it is not related, but I didn't know I would not have access to my email suddenly. I hope they will come up with a solution, but, I feel this is very unlikely. Good luck to everyone.

  • Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too. When you sign up for such free services, you should read the Terms of Service, and take on board that you alone are responsible for you own data. If its so important, why didn't you back it up? Why do you expect Opera ASA to foot the bill for your own remissness?

    If you want to retain your email in the new version, just copy your mail folder across. The standalone client uses the same format as the old built-in mail client. The changes are minor.

    As for me, I am staying with the old Opera with built in client for a while longer yet.

  • Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too.
    ...

    We have not been notified by email!
    There are people like me who only use email.

  • well, obviously, as anybody can see in this thread it was a big mistake to not send the notification to the @myopera email accounts.
    maybe a second email was just to expensive....

  • That is very sad, that you may have not got any mail and did not want to inform yourself whats happening on your pay-nothing-free-mail platform formerly knwon as myopera.

    Now your mails are lost because YOU ignored Terms of Service and Opera News.

    Sad.

  • Well, i did not lose anything but i think the way that opera closed this service was not very professionell.

    I already wondered last year that they sent the notification only to my secondary email and not to the @myopera one, i think it was forseeable that this would keep some people out.

    And its surely not a big thing to sent a second email...

  • Indeed, the TOS states that Opera had "the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. User agrees that Opera shall not be liable to User or to any third party for any modification, suspension, or discontinuance of the Services." But just because something can be done does not mean it should be done... nor does it define how it ought to be done.

    I believe most users of My Opera Mail did so based on trust that Opera would "do the right thing" if it ever had reason to shut down the service. And, while this is only my opinion, I believe most users using common sense would consider the "right thing" to include directly notifying/messaging the accounts being closed. Putting out press releases, making statements on its websites, and sending eMails to separate eAddresses that might or might not be current any longer does not directly inform the affected accounts.

    Frankly, it strikes me as a major oversight not to directly message an eMail account, paid or free, that a site operator intends to close. In the business world, that's known as building and maintaining "goodwill" with the customer. In the non-business world, it would be called common courtesy.

  • I just can't sync my speed dial from my laptop to my work computer, what's wrong? I tried a lot of times, and it's very emergency, please contact me, serious!

  • As leocg said, they did send an email. I am sure that I also received it, but I don't keep any email unless it's important. If it needs action, I take action, then I delete it. Electrons are inherently unstable — if you need some semi-permanent record, print it out. Buddhists carve the really important stuff on stone tablets.

    http://en.wikipedia.org/wiki/World's_largest_book

  • I DID receive an email that MyOpera would be shutting down. When I responded to that email by going to the MyOpera site it was "there" that I read the entire notice and learned that blogs, forums, photo albums and email would be dismantled and that I had five months to act. I'm not sure why I received this email, Pesala received it, Leo received it but other are claiming otherwise. It's all very odd but in my own case I cannot fault Opera in the least.

  • Did you receive this mail to your myopera email address ?
    I think the point was that the mail was send to the address you used to register at myopera.

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