<![CDATA[Crashes after updating]]>Today is Nov 7 2024. My desktop PC version updated today. As soon as I open the browser it shuts back down and reopens itself over several times. I can't move fast enough to the Opera V # or the help file because that's how fast it crashes. I used Vivaldi and Edge & they're working fine. Hopefully someone else knows what is up. My daughter uses Opera as well she didn't have an update today & we live in the same house with the same operating system

]]>https://forums.opera.com/topic/74685/crashes-after-updatingRSS for NodeThu, 16 Jul 2026 06:18:15 GMTThu, 07 Nov 2024 21:21:39 GMT60<![CDATA[Reply to Crashes after updating on Wed, 13 Nov 2024 00:53:45 GMT]]>@leocg Hey you! I got that before passphrase reset. I'm guessing back when it began, one of the countless uninstall/reinstall I clicked to delete user data. So, here we are hours later. Good news finally!!! I cleared history and signed out of all devices, did fresh install, and I'm back!! Bad news, I lost all my articles on flow and my pinboards. So guess ya gotta take the good with the bad. I can not thank you enough for bearing with me and helping. Apparently it was the data/passphrase that was the final solution. Many thanks 🥂

]]>https://forums.opera.com/post/363940https://forums.opera.com/post/363940Wed, 13 Nov 2024 00:53:45 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 14:38:06 GMT]]>@kathyb So you got that page before or after have clicked on the link to reset your passphrase?

]]>https://forums.opera.com/post/363895https://forums.opera.com/post/363895Tue, 12 Nov 2024 14:38:06 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 13:38:29 GMT]]>@leocg Well... that did not work! On the first uninstall it asked me if I wanted to delete user data and I checked yes. So I went to reset passphrase, and this is what I got 2024-11-12 08.09.40 www.sync.opera.com 6bdf69dcd1a5 2024-11-12 08.09.40.jpg

If I have no sync data stored, how is it when I sign in and hit sync all my stuff pops up?

]]>https://forums.opera.com/post/363893https://forums.opera.com/post/363893Tue, 12 Nov 2024 13:38:29 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 13:00:48 GMT]]>@leocg OK. Well here goes. I'm going to have to reset it from Vivaldi, I'll be back with update later on. Thank you again very much

]]>https://forums.opera.com/post/363892https://forums.opera.com/post/363892Tue, 12 Nov 2024 13:00:48 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 12:48:23 GMT]]>@kathyb You don't necessarily need to sign out.

]]>https://forums.opera.com/post/363891https://forums.opera.com/post/363891Tue, 12 Nov 2024 12:48:23 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 12:46:58 GMT]]>@kathyb Yes, you can access the page from any browser

]]>https://forums.opera.com/post/363889https://forums.opera.com/post/363889Tue, 12 Nov 2024 12:46:58 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 12:32:55 GMT]]>@leocg Good Morning! Can I go to sync.opera.com using another browser? I cleared history and signed out. With a newly found positive attitude, I tried to install Opera again this morning. Go through settings, sign in and sync all just fine...UNTIL... I select the bare minimum to sync bookmarks, pinboards nothing else. Boom, I was done. So much for positivity first thing in the AM. So I'll try the passphrase if I can get there with another browser. One other thing, should I sign out of Opera first. If so, I have to be fast, that's how quick it crashes after opening. Then after reset passphrase, do I just go back in and reset sync, or what?

]]>https://forums.opera.com/post/363888https://forums.opera.com/post/363888Tue, 12 Nov 2024 12:32:55 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 12:00:56 GMT]]>@HenryThomas44 I appreciate your time but if you read the complete thread you would see that was the the first course of action I took. Not to be out done by spending nearly an hour after uninstall going to every nook and cranny of my pc to remove any trace of Opera, including all registry entries. Then, yes I did try an older version, but here's the thing it auto updates. So as soon as you install it, you update to the current version. Henceforth a dog chasing its tail. I have been going back and forth with @leocg who has been so kind as to watch me pull my hair out over this to finally have others come post they had the same issue. It's fine until you try to sync. If you sync you're sunk!

]]>https://forums.opera.com/post/363887https://forums.opera.com/post/363887Tue, 12 Nov 2024 12:00:56 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 11:11:50 GMT]]>@Alpha-Kiman English here please

]]>https://forums.opera.com/post/363884https://forums.opera.com/post/363884Tue, 12 Nov 2024 11:11:50 GMT<![CDATA[Reply to Crashes after updating on Tue, 12 Nov 2024 09:29:04 GMT]]>@kathyb It sounds like the new Opera update is causing the issue. Try reinstalling Opera or clearing its cache. If that doesn't work, roll back to an older version for now. Glad other browsers are still working!

]]>https://forums.opera.com/post/363877https://forums.opera.com/post/363877Tue, 12 Nov 2024 09:29:04 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 18:11:41 GMT]]>@kathyb Considering that you seem to have saved most of your data, I guess you can go to sync.opera.com and click on the Reset Passphrase link to reset your synced data.

Let's see if it helps with the crashes.

]]>https://forums.opera.com/post/363818https://forums.opera.com/post/363818Sun, 10 Nov 2024 18:11:41 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 15:42:03 GMT]]>@leocg No. I didn't. I wasn't given an option to. I did however move the current Opera file with user data in it from my Windows directory to another drive prior to deleting it. So hopefully that created a backup. I did also have my browser synced with my phone and other devices. I was able to go into my phone and do an export of my favorites/bookmarks/bookmark bar/speed dial which was helpful and same for passwords. So I think I'm safe there. So now to the issue. How do I delete user data? Again I did do that on the original uninstall. So how should I now clear user data? If I sign in it's going to crash

]]>https://forums.opera.com/post/363810https://forums.opera.com/post/363810Sun, 10 Nov 2024 15:42:03 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 14:23:10 GMT]]>@kathyb Did you make a backup of your data before choosing to delete it?

]]>https://forums.opera.com/post/363796https://forums.opera.com/post/363796Sun, 10 Nov 2024 14:23:10 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 13:38:24 GMT]]>@Aeviterna I hope you too are reporting with as much info as you can. I have found that if you do not sign in it won't crash. I uninstalled, removed ALL traces of Opera. Did a fresh install and it was just fine. I browsed and nothing happened. I signed in and boom crash. I repeated this countless times and have come to find each time it's the sign in/sync that boots you off .. crash. Try what I did and see if you get the same results.

]]>https://forums.opera.com/post/363792https://forums.opera.com/post/363792Sun, 10 Nov 2024 13:38:24 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 14:19:03 GMT]]>@Alpha-Kiman Thank you for letting me know I'm not alone. I have found out that if you use the browser and do not sign in it does not crash. Which is OK if you just want to browse, but not OK if you need your bookmarks/speed dials/ passwords and such. I hope you sent a detailed crash report so that Opera can assist in this. I'm sure there's more people and those who just say forget it and go to another browser which is a huge loss for Opera

]]>https://forums.opera.com/post/363791https://forums.opera.com/post/363791Sun, 10 Nov 2024 14:19:03 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 14:18:28 GMT]]>@leocg how is that done? After one of the uninstalls it asked me if I wanted to delete my user data and I checked yes. If you could please tell me what/how to do that I will give it a go. It is most certainly a sign in issue/sync. I don't want to lose my bookmarks/speed dials/passwords. So can I delete data without the loss of that? I send a detailed report each time I crash. I can use the browser as long as I don't sign in. If you can tell me how to remove the data without losing my mentioned info I'll try that! Thank you so much!

]]>https://forums.opera.com/post/363790https://forums.opera.com/post/363790Sun, 10 Nov 2024 14:18:28 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 08:42:59 GMT]]>I also experienced repeated crashes on startup with the recent update, launching OperaGX was causing cc_engine_x64.exe process to eat up all my memory, killing the task and uninstalling the garbage MSI software fixed the issue

]]>https://forums.opera.com/post/363785https://forums.opera.com/post/363785Sun, 10 Nov 2024 08:42:59 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 06:52:57 GMT]]>@leocg I could not open the settings. Restarted Opera using a inside cleaning tool opend Opera again. Same situation. Logout - Restart - Login --- Same situation a.s.o.

]]>https://forums.opera.com/post/363784https://forums.opera.com/post/363784Sun, 10 Nov 2024 06:52:57 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 01:34:56 GMT]]>@kathyb Hmm, maybe you will need to reset your synced data.

]]>https://forums.opera.com/post/363774https://forums.opera.com/post/363774Sun, 10 Nov 2024 01:34:56 GMT<![CDATA[Reply to Crashes after updating on Sun, 10 Nov 2024 01:33:36 GMT]]>@leocg I am truly sorry to bother you again. I do have news. I went back uninstalled all traces. I then went and downloaded an older version of Opera. I left it go, and it ran fine. It asked me to close and update, but I chose to use it for a bit. I surfed and it was fine.. Then let it close and update, again, it was fine. I signed and fine again until.... I went to settings. As soon as I went to settings to sync my account boom it started the process of crashing. It was interesting to use the older version no issues then update and crash is back. Just thought I'd let you know.

]]>https://forums.opera.com/post/363773https://forums.opera.com/post/363773Sun, 10 Nov 2024 01:33:36 GMT<![CDATA[Reply to Crashes after updating on Sat, 09 Nov 2024 23:40:13 GMT]]>@leocg Again thanks for the support along the way!

]]>https://forums.opera.com/post/363771https://forums.opera.com/post/363771Sat, 09 Nov 2024 23:40:13 GMT<![CDATA[Reply to Crashes after updating on Sat, 09 Nov 2024 23:39:44 GMT]]>@leocg I translated the person who left a comment in German.. they have a pretty bad issue with that same update. I hope with what I provided along with the recording it helps. I miss my browser

]]>https://forums.opera.com/post/363770https://forums.opera.com/post/363770Sat, 09 Nov 2024 23:39:44 GMT<![CDATA[Reply to Crashes after updating on Sat, 09 Nov 2024 20:05:06 GMT]]>@kathyb If they are able to reproduce the issue, they will fix it.

]]>https://forums.opera.com/post/363767https://forums.opera.com/post/363767Sat, 09 Nov 2024 20:05:06 GMT