Opera two-step authentication issue

[asigin5]

asigin5 last edited by

Hi!

I lost my access to Google Auth app and now, I can't sign-in to my Opera account.

I have my backup keys, I got them when I first opened two step auth setting.

When I enter my backup keys, it just says they are wrong.

I have my backup keys as a screen shot, so I'm sure there is not any misspelling etc.

I tried all 10 backup keys, with uppercase and lowercase too but it is same.

I can access my e-mail with no problem.

Can you guys help me?

[leocg]

leocg Moderator Volunteer @asigin5 last edited by

@asigin5 If you lost access to the authenticator app and also to the backup codes, I'm afraid you have lost access to your account too.

Those backup codes were the correct ones?