<![CDATA[Opera two-step authentication issue]]>Hi!

My phone was destroyed in car accident and I was unable to backup my data including my Google Auth settings/account. I forgot my password and I tried to reset it so Opera asked me for my authentication code which I don't have.

So, what now? How to remove the two-step verification as I'm unable to login to my opera account?

]]>https://forums.opera.com/topic/51984/opera-two-step-authentication-issueRSS for NodeSat, 13 Jun 2026 17:00:31 GMTTue, 12 Oct 2021 14:26:07 GMT60<![CDATA[Reply to Opera two-step authentication issue on Fri, 07 Jun 2024 18:20:47 GMT]]>@bluefalcon can you send me a link to the 2fa authentication in the settings as i can no longer find it. I accidently used my iPhone camera to authenticate the app but I no longer know how to access that on my phone so i want to try and switch it to google authenticator if i can. thank you

]]>https://forums.opera.com/post/352716https://forums.opera.com/post/352716Fri, 07 Jun 2024 18:20:47 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 13 Dec 2022 10:13:03 GMT]]>@leocg If sending a code to user's phone is a security issue then using a 2FA code generated by the same phone is a security issue too

]]>https://forums.opera.com/post/295943https://forums.opera.com/post/295943Tue, 13 Dec 2022 10:13:03 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 13 Dec 2022 06:52:59 GMT]]>Hello I have almost the same problem. Except in my case I accidentally erased Opera from my Google authenticator. I accessed my Opera account with the back up code but while trying to deactivate the 2FA on my account page it wont let me, I click on the deactivate button and asks me to enter my login info again (for security reasons I suppose), but the problem is as soon as the login appears it automatically sends me to the synced data page of my account. So I go back to try again but it keeps doing the same thing over and over. Has anyone know a solution for this? I need to reset the 2FA so I can clean install my Opera and to (obviously) add it to my Google authenticator again.

]]>https://forums.opera.com/post/295938https://forums.opera.com/post/295938Tue, 13 Dec 2022 06:52:59 GMT<![CDATA[Reply to Opera two-step authentication issue on Thu, 24 Nov 2022 19:35:18 GMT]]>@waptows What is a security issue in my opinion.

]]>https://forums.opera.com/post/294518https://forums.opera.com/post/294518Thu, 24 Nov 2022 19:35:18 GMT<![CDATA[Reply to Opera two-step authentication issue on Thu, 24 Nov 2022 12:48:11 GMT]]>@leocg Every other services using 2FA allow the users to get some backup code by mail or phone

]]>https://forums.opera.com/post/294507https://forums.opera.com/post/294507Thu, 24 Nov 2022 12:48:11 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 23:09:28 GMT]]>@greg-wizards If you enable two factors authentication in any service, you will get a backup code (or a few of them) to be used if you lost access to your authenticator app and/or to your device/phone number. Opera gives you a backup code too.

And although some sites allow you to have more than one method to get your authentication code, many of them only permit that one method is used at a time.

Opera is not blocking any address, it's a matter that can't be two accounts using the same email address at the same time.
I don't now if Opera cancels the account after a period of inactivity but if it does, that period most probably is long.

]]>https://forums.opera.com/post/264607https://forums.opera.com/post/264607Tue, 12 Oct 2021 23:09:28 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 21:21:42 GMT]]>@leocg said in Opera two-step authentication issue:

@greg-wizards If that had happened with your Firefox or Chrome accounts, the result most probably would be the same. It would be a huge security issue if it were different.

Propably not, for example two-step verification in Google gives you, except Authenticator, alternative modes like SMS message, Voice verification and extra backup codes.

About Opera - therefore, it should either be possible to remove the e-mail address assigned to the account from the Opera database, which cannot be recovered or, after a certain period of inactivity, it should be returned to the pool of free addresses.

If any of these options are not possible, it means Opera is blocking e-mail addresses. The question for what? Because it's not for a security anymore. User protection should fulfill two roles - protection against unwanted access and protection of the user's interests. By blocking e-mail addresses the second role is not being properly realized by Opera. Obvious security flaw Guys...

]]>https://forums.opera.com/post/264605https://forums.opera.com/post/264605Tue, 12 Oct 2021 21:21:42 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 20:54:29 GMT]]>@greg-wizards Now I got what you mean.
Yes, the email address couldn't be used in a new account since it would already be in use.

]]>https://forums.opera.com/post/264599https://forums.opera.com/post/264599Tue, 12 Oct 2021 20:54:29 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 20:52:11 GMT]]>@greg-wizards If that had happened with your Firefox or Chrome accounts, the result most probably would be the same. It would be a huge security issue if it were different.

]]>https://forums.opera.com/post/264598https://forums.opera.com/post/264598Tue, 12 Oct 2021 20:52:11 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 20:49:27 GMT]]>@greg-wizards The email address is yours, you use it in Opera just to identify yourself.

]]>https://forums.opera.com/post/264597https://forums.opera.com/post/264597Tue, 12 Oct 2021 20:49:27 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 20:11:46 GMT]]>@leocg Judging by the number of topics posted on this forum regarding the problem with regaining access to your account after enabling two-step verification, it seems that Opera's security officers do not understand that the problem lies within Opera security policy. Lack of awareness when enabling two-step verification is one thing, and a random case, independent of the user is another. But everyone is thrown into one sack. Administrative paranoia maybe?

]]>https://forums.opera.com/post/264592https://forums.opera.com/post/264592Tue, 12 Oct 2021 20:11:46 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 20:02:46 GMT]]>@leocg Ok, even if security measures prevent you from logging in to this account and recovering stored passwords, bookmarks, settings, etc. the e-mail address is permanently lost?

If the e-mail adress is permanently blocked that means this is a security glitch.

I'm not interested to login with my alternative e-mail adress which I do not use on a daily basis, so now what? Should I change my Opera to Firefox, Chrome or Edge, because Opera's security policy does not respect the user?

]]>https://forums.opera.com/post/264591https://forums.opera.com/post/264591Tue, 12 Oct 2021 20:02:46 GMT<![CDATA[Reply to Opera two-step authentication issue on Tue, 12 Oct 2021 18:06:03 GMT]]>@greg-wizards Use the backup codes that were given to you when you enabled the two factors authentication.

if you don't have them, access to your account is lost.

]]>https://forums.opera.com/post/264588https://forums.opera.com/post/264588Tue, 12 Oct 2021 18:06:03 GMT