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    • peergynt34
      peergynt34 last edited by

      Suddenly I am getting his message "Your preference files cannot be read - Some features may be unavailable and changes to settings won't be saved" any ideas please.

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      • lando242
        lando242 last edited by

        Your preferences file has been damaged. If you delete it Opera will create a fresh one and that should fix the problem. Unless you have a backup of your old preferences file before it was damage you will lose and changes you had made to your preferences.

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        • leocg
          leocg Moderator Volunteer last edited by

          If you rename it, Opera will also create a fresh one.

          Btw, the issue may also be related to lack of access rights to Opera's profile folder.

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          • peergynt34
            peergynt34 last edited by

            I Could not find Opera preferences in computer files or in Opera settings so could not delete, perhaps a re -installation would fix it?

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            • leocg
              leocg Moderator Volunteer last edited by

              I Could not find Opera preferences

              The file is in Opera's profile folder, which path can be checked in Menu > About Opera. Usually it's %appdata%\Opera Software\Opera Stable (or Opera Beta or Opera Developer).

              You may need to enable viewing of hidden folders and files on Windows Explorer to be able to see them.

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              • peergynt34
                peergynt34 last edited by

                Thanks leocg I will give it a go but sounds a bit complicated.
                An update: My other browser is IE and my desk top is full of short cuts etc made with IE, it is only when I try to access these short cuts with Opera that I get the pop up, I then delete the pop up and Opera then takes me directly to the web site (this is preceded by a very quick automatic removal and then return of all desk top short cuts-a kind of flash action)
                Some of these “desk top” short cuts have been copied to Opera and when accessed from within Opera they work perfectly, this has only been happening for about 4-5 days.

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                • leocg
                  leocg Moderator Volunteer last edited by

                  So you don't see the warning if you open Opera normally (meaning by clicking on its shortcut)?

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                  • peergynt34
                    peergynt34 last edited by

                    No it works perfectly using Opera's bookmarks it is only when double clicking on desk top short cuts.
                    I have removed and reinstalled but just the same, but I see now that it was not compleatly removed so I have now gone to c:/users/username/appdata/local/opera and shreded, (that will fix the little .....) unles you can sugest any thing else I will reinstall and see what happens.

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                    • joshl
                      joshl last edited by

                      Maybe those IE shortcuts are created with some kind of a command line?

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        No it works perfectly using Opera's bookmarks

                        OK, but what Opera's bookmark's have to do it this issue? Does Opera open normally when you click on its icon in Start Menu or Task bar?

                        it is only when double clicking on desk top short cuts.

                        Assuming that the issue only happens when you use the shortcuts, then the problem is with the shortcuts themselves or with the way Opera deal with them.

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                        • peergynt34
                          peergynt34 last edited by

                          (OK, but what Opera's bookmark's have to do it this issue?)
                          I was just giving the info in case there was a connection.

                          (Does Opera open normally when you click on its icon in Start Menu or Task bar?)
                          Have just re installed Opera and there is no difference at all wherever from I click on the Opera icon I get the “Your preference files cannot be read” message from Opera, the same applies to all desk top short cuts, just as an experiment I installed Chrome and every thing worked perfectly ?
                          I have also done a Vista system restore back to 7th Jan 2016 when every thing was perfect but it made no difference to Opera?

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            Have just re installed Opera and there is no difference at all wherever from I click on the Opera icon I get the “Your preference files cannot be read” message from Opera

                            Is Opera being installed for all users? See Options in Opoera's installer.

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                            • peergynt34
                              peergynt34 last edited by

                              Yes installed for all users, I suppose I could delete all desk top short cuts but I would dearly like to fix it.

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                              • peergynt34
                                peergynt34 last edited by

                                Update, have finally fixed it but I don't know what caused it!
                                In the end after a Visa restore which made no difference I did a DELL restore to the 12th of Jan 2016 and after a couple of restarts it was back to normal. Thanks for your help.

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