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Very long extension moderation process

ne0sight
ne0sight

15 posts

    I just want to post my opinion about very long moderation process for extensions.

    I submitted GNOME Shell integration extension for moderation one week ago and it's still in "Awaiting moderation" state.

    To compare, same process (as I think - automated) in Chrome Store takes several minutes and in Mozilla addons - several seconds.

    In 2 weeks I plan to release new version of extension. Will moderation process of new extension version takes a week+?

    51 Replies - 1884 Views

    blockwall
    0 0
    blockwall

    2 posts

      i have the same problem

      leocg
      1 2
      leocg

      13261 posts

      • Moderator
      • 10000 posts

      At Opera they really check the extension code.

      blockwall
      0 0
      blockwall

      2 posts

        At Opera they really check the extension code.

        I am sorry, but could you say when my extension will be looked through because I have the same problem.

        leocg
        1 0
        leocg

        13261 posts

        • Moderator
        • 10000 posts

        I am sorry, but could you say when my extension will be looked through because I have the same problem.

        I don't work for Opera so i can't answer that, sorry.

        nekomajin
        0 0
        nekomajin

        105 posts

        • Server monkey

        Guys, it holiday time. Be patient!

        ne0sight
        2 0
        ne0sight

        15 posts

          Guys, it holiday time. Be patient!

          If you read 1st message that you must know that my extension was submitted a week ago from 15 Aug - that is 8 Aug. Today is 18 - that is 10 days in total. Which holidays did you mean?

          leocg
          1 0
          leocg

          13261 posts

          • Moderator
          • 10000 posts

          Which holidays did you mean?

          It's vacations time in Europe.

          ne0sight
          0 0
          ne0sight

          15 posts

            My extension moderated now.

            I still want to get answer to this question:

            Will moderation process of new extension version takes a week+?

            Thanks.

            nekomajin
            0 0
            nekomajin

            105 posts

            • Server monkey

            After this rant, I hope so. :)

            leocg
            1 0
            leocg

            13261 posts

            • Moderator
            • 10000 posts

            My extension moderated now. I still want to get answer to this question:

            Will moderation process of new extension version takes a week+?

            Thanks.

            AFAIK, yes. Even more than that.

            ne0sight
            1 0
            ne0sight

            15 posts

              AFAIK, yes. Even more than that.

              Sadly for Opera users. Thanks for answer.

              Hope Opera will improve time of moderation process.

              gustavwiz
              0 1
              gustavwiz

              685 posts

              • 500 posts

              When I submitted my extension, it took one day. So as @leocg says, I think it's because of vacations.

              websurfcz
              0 0
              websurfcz

              1 posts

                I have still problem :( My extension waiting for moderators just 2 week

                redcapshortcut
                0 0
                Console

                15 posts

                  As Opera moderators really check extension's code, looks like the more code your extension has the longer moderators will review it.

                  I have 2 small extensions and their review usually takes moderators 1 day. Minimum it took half a day and maximum - 3 days.

                  brainierweb
                  0 0
                  brainierweb

                  2 posts

                    My extension has been sent for moderation on August 29. Today, September 7 and still Awaiting moderation.

                    kbasym
                    1 0
                    kbasym

                    1 posts

                      So far it's over a month for me. The Mozilla team also goes through the code and these days it takes a day worst-case. Chrome is 45 minutes. Safari was slow too, but they've stepped it up with App Store integration. The reason I'm submitting is via a user's request for Opera support, and Opera really isn't doing itself many favors here, IMO.

                      [Deleted User]
                      0 0
                      [Deleted User]

                      0 posts

                        i have the same problem again

                        martinkenner
                        0 0
                        martinkenner

                        2 posts

                          The same situation with me

                          ne0sight
                          1 0
                          ne0sight

                          15 posts

                            To say the truth - I was wrong. Mozilla's moderation process is longer. For now I'm waiting more than a month for Mozilla's review.

                            adzbuzz
                            0 0
                            adzbuzz

                            1 posts

                              I am having the same moderation delays on both Opera and Mozilla. I am wondering if anyone here from Opera Tech support can shed some light on the delays?

                              cafe4it
                              1 0
                              cafe4it

                              1 posts

                                Me too. Opera : 4 weeks ... Firefox : 6 weeks... Chrome: 30 minutes.

                                xghostkillerx
                                1 0
                                xghostkillerx

                                1 posts

                                  Opera: 6 weeks so far.

                                  vimboxextensions
                                  1 0
                                  vimboxextensions

                                  1 posts

                                    Opera: 3 months of moderation

                                    joinesty
                                    1 0
                                    joinesty

                                    2 posts

                                      I am having the same issue. Firefox: 3wks Opera: 2wks And it is not done yet

                                      Chrome: 30min

                                      Maybe that is one of the reasons Chrome has 80% of marketing share. If the excuse to have such a long review process is increase security I cannot see Opera and Firefox more secure than Chrome !

                                      joinesty
                                      0 0
                                      joinesty

                                      2 posts

                                        Just to share my experience, I am waiting for a review for the last 4 weeks and no feedback so far :down:

                                        zalex108
                                        0 0
                                        zalex108

                                        1404 posts

                                        • Server monkey
                                        • 1000 posts

                                        Employees quantity?¿

                                        tareqf1
                                        1 0
                                        tareqf1

                                        1 posts

                                          Submitted my Extension on April 17, 2017. Still awaiting moderation :(

                                          epubreader
                                          2 0
                                          epubreader

                                          1 posts

                                            In Firefox the moderation process is also pretty slow but at least they display a review queue position, so you get an idea how long it will probably still take.

                                            Is there any way to contact the guys who are responsible for the review directly?

                                            imtranslator
                                            1 0
                                            imtranslator

                                            1 posts

                                              Hi, I submitted the new extension , Translation Comparison, on Apr 19, 2017, and after seven weeks and still awaiting moderation. No one replies my message. Please help.

                                              Thanks.

                                              jerrykrinock
                                              0 0
                                              jerrykrinock

                                              10 posts

                                                I submitted updates to my two extensions on Saturday 2017-06-17. They were approved and published two days later, on Monday 2017-06-19. "It works for me."

                                                pcloudextension
                                                0 0
                                                pcloudextension

                                                2 posts

                                                  In order to avoid a duplicate discussion I'll try my luck here.

                                                  My extension was accepted on Chrome and Firefox stores almost instantly. While waiting for the Opera review, several fixes on the extension occurred. So I submitted each version in Opera as well.

                                                  Jun 10, 2017 - Version 1.0.0 Submitted

                                                  Jun 20, 2017 - I have 6 submissions. On that date I have received 6 automated replays from Opera:

                                                  "Hi! xxxxxxx posted on your wall:

                                                  Status has changed for EXTENSION_XXX Rejected.

                                                  You can view your wall here: https://addons.opera.com/developer/package/xxxxxx/

                                                  This e-mail was automatically generated. To respond to wall posts please visit the above URL."

                                                  Several things here: 1. This auto generated email didn't gave me the slightest hint of what is wrong with my extension 2. The email suggested that I can see more information on my developer wall. NOTHING was changed on my wall: no rejections, no messages, no nothing! Everything is in "Awaiting moderation" state. 3. If the extension was first reviewed and rejected by an automated script or something and it found problems why I didn't receive any automated errors?

                                                  July 04, 2017 (today) - The extension version is 1.0.10 and preparing for major 1.1.0 update on Chrome and Firefox stores while Opera don't want to give me any help on how to proceed.

                                                  What the duck Opera? :bomb:

                                                  kuchkan
                                                  1 0
                                                  kuchkan

                                                  2 posts

                                                    Submitted my Extension on May 9, 2017. It's been 2 months. Still awaiting moderation. On messages no one answers. X(

                                                    edenpay
                                                    1 0
                                                    edenpay

                                                    1 posts

                                                      Submitted my Extension on May 30, 2017. I sent new versions regularly, but nothing done with moderation. Still waiting it. There is no message to know if started or just nothing append ! How could we answer to our users with no information ? Is there a day you will check and approve it ?

                                                      purevpn
                                                      2 0
                                                      purevpn

                                                      1 posts

                                                        Submitted my Extension on Jun 15, 2017. Still Awaiting moderation. And there is no reply from Opera moderators. Any Idea how long it would take for feedback/approval.

                                                        walkmansurf
                                                        2 0
                                                        walkmansurf

                                                        1 posts

                                                          Yeah! I have 3 extensions and 3+ month of review. In Mozilla it takes only 1 week.

                                                          rudrick
                                                          1 0
                                                          rudrick

                                                          152 posts

                                                            Well if the extensions are OK - it shouldn't take that long..

                                                            opera-dev-at-mix-dot-com
                                                            1 0
                                                            opera-dev-at-mix-dot-com

                                                            1 posts

                                                              Is there a way to know my submission's placement in the moderation queue? If I could see my place in the queue and check it periodically, I could estimate a time. Firefox does this and it gives me comfort. This Opera moderation queue is like a black hole.

                                                              pyvesb
                                                              1 0
                                                              pyvesb

                                                              3 posts

                                                                Hello,

                                                                I submitted a new version of my extension Night Video Tuner on August 14th. Surprisingly is has still not been published almost three weeks later.

                                                                I have tried following up using the moderation conversation window of the extension ten days ago, but to no avail. The update only includes minor changes, and the source code of the extension is relatively small. Even a thorough review of the new version could be completed within seconds, and most of the extensions in the moderation queue are probably in a similar situation.

                                                                It's really disappointing to see how updates can be delayed by several weeks, whereas they are systematically validated within minutes on all other browser platforms. Such a lack of support, news or official reaction from the Opera team is really damaging for Opera. Why would users want to use a browser where they get updates several weeks or even months after Firefox, Chrome and others?

                                                                nirantali
                                                                0 0
                                                                nirantali

                                                                3 posts

                                                                  Here my experiences with Mozilla, Chrome and Opera so far:

                                                                  Mozilla: v1.2 reviewed, signed and published within an hour and got a 'Thank you for your contribution' Email from the Reviewer; Mozillas Review Process is the best experience so far and the Dashboard is of high quality.

                                                                  Chrome: v1.1 Public published; 100% identical v1.1 Unlisted Taken Down? v1.2 Public Update wating for days now; v1.2 Unlisted Update Taken Down and in manual Review for days now?! Also no Emails why one was Taken Down while the other identical one wasn't. No Email with any confirmations, No Emails at all, the Google Developer Dashboard is like a Lottery-RNG-Blackbox ... very frustrating! Also their Dashboard has the lowest quality of all so far. And it took tons of tickets to even get that v1.1 published ... utter most frustrating!

                                                                  Opera: v1.2 submitted 7 Hours ago, nothing happens, no queue like on mozilla, almost same blackbox as Googles Dashboard but at least of better quality, still below mozillas but definitely better than Googles.

                                                                  And that Extension/Addon is so small and easy a child could review it in 30 seconds. It's also open source on Github i even provided the Link to the Repo as support and open source link.

                                                                  rudrick
                                                                  0 0
                                                                  rudrick

                                                                  152 posts

                                                                    Where are our extensions???

                                                                    jerrykrinock
                                                                    0 0
                                                                    jerrykrinock

                                                                    10 posts

                                                                      I must update my June 19 post to report that I am now having the same problem as the rest of you all. I submitted very minor updates (1 or 2 lines changed) to my two extensions on August 25 and am now still waiting after 31 days, with not even any communication. Very sad.

                                                                      (I too get instant reviews for all other browsers. Chrome's reviews are instant, Firefox' are instant for me because I distribute on my own, and Vivaldi's are instant because they use Chrome's Web Store.)

                                                                      kkmserver
                                                                      0 0
                                                                      kkmserver

                                                                      1 posts

                                                                        I submitted my extension Jun 20, 2017. It took 13 weeks. Still nothing happened. How can I find out when my extension will be reviewed?

                                                                        nirantali
                                                                        0 0
                                                                        nirantali

                                                                        3 posts

                                                                          Submitted Sep 5, 2017 12:18:12 PM UTC and still Awaiting moderation, no messages, no queue, simply eternal silence.

                                                                          But if i see that some are already waiting 13 weeks, it's probably better to abandon opera for now and to check next year or so if something did change.

                                                                          dvil
                                                                          0 0
                                                                          dvil

                                                                          1 posts

                                                                            1 month waiting for the first version of my extension, 7 new updates already published in Chrome and Firefox.

                                                                            Bravo Opera, you are gifting devolpers to the others browsers, I'm done with Opera.

                                                                            nirantali
                                                                            0 0
                                                                            nirantali

                                                                            3 posts

                                                                              My Extension now was finally published Sep 29, 2017 8:43:08 AM UTC so it took 24 days.

                                                                              I also got this message from moderator: 'Sorry it took so long, unlike Chrome we have a manual review process to make sure that all extensions are safe for our users.'

                                                                              jerrykrinock
                                                                              0 0
                                                                              jerrykrinock

                                                                              10 posts

                                                                                Well, my two extensions were also published today, after 35 days.

                                                                                The first one was published 45 minutes after the extension of @nirantali, at Sep 29 2017 9:28:19 AM UTC, and the second one was published 3 minutes later, at Sep 29, 2017 9:26:13 AM UTC.

                                                                                Thank you to the Opera Extensions Team.

                                                                                mgeffro
                                                                                0 0
                                                                                mgeffro

                                                                                7 posts

                                                                                • Moderator

                                                                                Hello,

                                                                                Here are few things we would like to share with you.

                                                                                All our moderation is currently done manually. We have two queues: the first is for updated extensions, kept with minimum delay, and the second is for new extensions. The second takes time, as you have already noticed.

                                                                                To help us speed up the extensions moderation process, here is what you can do:

                                                                                • Prepare small updates for extensions. The less code submitted, the faster the updating process will go.
                                                                                • Give us a detailed changelog, if possible
                                                                                • When attaching screenshots of the extension, use ones made in the Opera browser
                                                                                • Make sure you provide the correct Summary and Description in all languages
                                                                                • Descriptions should be in a declared language rather than English (i.e. Russian extensions should have description in Russian)
                                                                                • In manifest.json, use minimized set of permissions
                                                                                • Use content script only for needed domains (i.e. use "://youtube.com/" instead of for a Youtube-only extension)
                                                                                • Remove all unnecessary files
                                                                                • If you use third party libraries, use versions from official sites (best to add specific links) or add versions from cdnjs.com
                                                                                • If you obfuscate or minify your extension, add on a wall URL to your source code and give us the exact instruction on how to build it - best if you provide the building script

                                                                                We are currently trying to work on a better first time experience and on ways to get initial versions of extensions into our store. Stay tuned.

                                                                                promujblogapl
                                                                                0 0
                                                                                promujblogapl

                                                                                1 posts

                                                                                  More than a month, and my extensions are still awaiting verification. It's a joke?

                                                                                  qotoqot
                                                                                  0 0
                                                                                  qotoqot

                                                                                  1 posts

                                                                                    Same here, almost 6 weeks for a new extension.

                                                                                    engrip
                                                                                    0 0
                                                                                    engrip

                                                                                    2 posts

                                                                                      Hello, While the extension is under moderation I have submitted 3 more versions. Note that mine (www.engrip.com) is an updated extension case, not a new one. However I noticed that I got emails from Opera saying my submission is rejected without any reason. For reason I was asked to check the submission wall. When I checked there, it is still saying "Awaiting Moderation" and I could not see any rejection. Am I missing anything?

                                                                                      Anil.