When I try to log in I receive the following message "Please try again. alternatively reset your..."

seandevlinconnelly
seandevlinconnelly

3 posts

    I had to rebuild my PC yesterday and now I am unable to log into my Opera account. I have nearly 10 years of information synced to this account. 2 1/2 months ago, I printed out a hard copy of all of my Opera managed user accounts and passwords and I have made any alterations to the account that I can recall since that time. I am being told that my password is invalid. When I go to the forgot password page and type in my username, I never receive an email for the password reset. I have no email in my spam or junk or trash or any other folders and I only have two possible email addresses that I could have used. I am unable to locate any information concerning how to contact an Opera support team. Any ideas on how to proceed? Any Opera support staff on this site?

    6 Replies - 273 Views

    leocg
    0 0
    leocg

    12119 posts

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    The e-mail associated to your account is valid? Do you use to receive messages on it?

    Did you change your password after this incident?

    Can you login to https://sync.opera.com/web/ ?

    I am unable to locate any information concerning how to contact an Opera support team

    Opera doesn't offer individual support.

    seandevlinconnelly
    0 0
    seandevlinconnelly

    3 posts

      I covered most of this in a follow up post that apparently not been approved yet... No, the email address is no longer valid. The domain was closed years ago. Due to the email address being invalid, I did not even know the referenced incident occurred, so, no I have not changed the password. No, I am not able to log into any Opera service with the account that I need. Thank you for the response.

      leocg
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      leocg

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      No, the email address is no longer valid. The domain was closed years ago.

      So how did you suppose to get the message with the instructions to reset your password?

      Due to the email address being invalid, I did not even know the referenced incident occurred, so, no I have not changed the password.

      So I'm sorry to say that your account most probably has gone.

      leocg
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      leocg

      12119 posts

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      Also, I don't know if you knew but Opera Link, the old sync service for Opera Presto, was closed about two years ago.

      So probably your data have been gone since then.

      seandevlinconnelly
      0 0
      seandevlinconnelly

      3 posts

        I was using the account three days ago. I depend on the account. The issue is when I was forced to rebuild my laptop, I had forgotten the saved password for the account and the hard copy password from two months ago did not work. I have re-registered the domain and re-created the original email address. All is now well... sorta. Now, it wont sync because I still don't know the original password... I love Opera, but some of the recent changes are irritating. Thank you

        joshl
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        joshl

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        I think it's time to move on...