Can't sign in to Opera account on Android app: "Temporary server error. Please try again later."

raspythroat
raspythroat

26 posts

    Dear Opera,

    For about 2 months now, when I try to sign in to my Opera account on the Android app, I get this error message:

    "Temporary server error. Please try again later."

    Please help.

    66 Replies - 3171 Views

    operamilleson
    0 0
    operamilleson

    108 posts

    • Opera employee

    Hi,

    Which version of Opera are you running? We recently released Opera Android 30 with some fixes for sync that might fix your issues. If you are still experiencing any problems let us know and we will look into it!

    raspythroat
    0 0
    raspythroat

    26 posts

      Hi, Operamilleson. Thanks for your reply. My Opera Beta app (the "O" logo is white) version is 30.0.1856.92967. It's with this Beta app that I can't sign in.

      But with the Opera app (the "O" logo is red), I can sign in. Version is 30.0.1856.92967, also.

      P.S. I've always thought that the Beta of a program/app would have a bigger version number than the regular version. Is this different with Opera apps?

      P.P.S. A Google Play reviewer has noted this issue.

      operamilleson
      1 2
      operamilleson

      108 posts

      • Opera employee

      Opera with the red "O" is our stable release of Opera. Before we release a stable we put out a Beta for a couple of weeks, and when the beta is stable enough we mark it as stable and release it. Thats why our current beta and stable have the same version number. But usually, as you say, the beta will have a higher number.

      Strange that you can't sign in on Beta while Stable is working fine for you. Will see if I can reproduce it here and get back to you.

      jasonvot
      1 1
      jasonvot

      13 posts

        i have same problem.i also can sign in my opera account in my android phone.my opera version is opera 30(the red one),and i think my be this version have bug ,that's why i can't sign in my account .and then,i also download opera 30 beta (the white one) and opera 27.ALL failed ,i can't sign in my account.

        raspythroat
        0 0
        raspythroat

        26 posts

          operamilleson,

          Were you able to reproduce this bug that jasonvot and I are experiencing?

          operamilleson
          1 0
          operamilleson

          108 posts

          • Opera employee

          operamilleson, Were you able to reproduce this bug that jasonvot and I are experiencing?

          Right, tested on multiple devices running the Opera Beta and was unsuccessful at reproducing this. What version of android are you running and what kind of device are you using?

          Can you try install the new Opera Mini? They also have sync enabled, and if that is working I'll at least have a lead at where to look.

          Regards, Jimmy

          raspythroat
          0 0
          raspythroat

          26 posts

            Hi, Jimmy.

            I'm using a rooted Samsung Galaxy Tab 4, which runs Android 4.4.2 Kitkat.

            I've just installed Opera Mini Beta and Opera Mini. On both, I was able to log into my Opera Link and get sync working.

            operamilleson
            0 0
            operamilleson

            108 posts

            • Opera employee

            Hi raspythroat,

            We recently found something that may cause sync to fail that weren't included in Opera for Android but Opera Mini. We will shortly release a beta with this fix included, I'll notify you when it's out and we'll see if it fixes your problems.

            operamilleson
            0 0
            operamilleson

            108 posts

            • Opera employee

            @raspythroat, we released a new version of the beta. Could you try it again and see you are able to sign in now.

            hwangjunyan
            0 0
            hwangjunyan

            3 posts

              @operamilleson I have the same issue. i can NOT sign in Opera stable version, but CAN sign in Opera Beta. The result in Opera stable is"Temporary server error. Please try again later." Apps are downloaded/updated from Google Play, and its strait that they have the same version number 33.0.2002.97240.

              dont know what happens to me :(

              my mobile is lenovo vibe Z, runs on Andoid 4.4.2.

              Im in china, the results are same whatever i use / notuse VPN to across GFW(china's great fire wall),so I think its not a network problem.

              The Opera link works well in my Pc, i use opera 12.17, on winodws 10.

              joyguard
              0 0
              joyguard

              7 posts

                The same problem, very annoying.

                joyguard
                0 0
                joyguard

                7 posts

                  I tried on Beta, and still failed.

                  sgunhouse
                  0 0
                  sgunhouse

                  3515 posts

                  • Moderator
                  • Server monkey
                  • 2000 posts

                  Version?

                  joyguard
                  0 0
                  joyguard

                  7 posts

                    The latest 34.0.2044.98679

                    sgunhouse
                    0 0
                    sgunhouse

                    3515 posts

                    • Moderator
                    • Server monkey
                    • 2000 posts

                    Something blocking cookies, perhaps? Some Android "privacy" programs can do that.

                    joyguard
                    0 0
                    joyguard

                    7 posts

                      Something blocking cookies, perhaps? Some Android "privacy" programs can do that.

                      It has nothing to do with cookies but a bug of the app. All browsers on my phone can store cookies.

                      joyguard
                      0 0
                      joyguard

                      7 posts

                        Why not fix it, Opera?

                        sgunhouse
                        0 0
                        sgunhouse

                        3515 posts

                        • Moderator
                        • Server monkey
                        • 2000 posts

                        If they can't reproduce the problem, then how can they fix it?

                        joyguard
                        0 0
                        joyguard

                        7 posts

                          Found a solution:

                          Change the phone's APN settings to WAP. Failed to log in when set to NET.

                          Hope Opera can fix this bug soon.

                          bjsn
                          0 0
                          bjsn

                          1 posts

                            the error still exists in my version of opera which is 36.1.2126.102083 it might be caused by firewall while it doesn't work even boosting VPN

                            i feel so depressed for opera may be the only browser that can sync bookmarks and history between my PC and my android phone easily hope opera can fix it quickly

                            alirezanasibi2014
                            0 0
                            alirezanasibi2014

                            1 posts

                              Today I downloaded latest stable version and can't log in my account! I work in China and I thought it might have something to do with China firewall, so I used VPN and still same error! How to do next, Opera?

                              ingo1201
                              0 0
                              ingo1201

                              1 posts

                                I have the same problem on my new MImax and Opera version 37.0.2192.105088: "Temporary server error. Please try again later.".

                                Please fix it. Thanks!

                                nb999n
                                0 0
                                nb999n

                                1 posts

                                  I have the same problem Opera version 37.0.2192

                                  Temporary server error. Please try again later.

                                  how can help as!! if opera dont

                                  tehhnikk
                                  0 0
                                  tehhnikk

                                  2 posts

                                    I have the same problem Opera version 37.0.2192.105088

                                    motorola moto g (6.0.1)

                                    Temporary server error. Please try again later.

                                    Opera Mini Beta and Opera Mini. On both

                                    tehhnikk
                                    0 0
                                    tehhnikk

                                    2 posts

                                      and Opera and Opera beta - all - Temporary server error. Please try again later.

                                      ajmopera
                                      0 0
                                      ajmopera

                                      1 posts

                                        Same problem with fresh install after factory settings reset on Nexus 7. Opera version 37.0.2192.105088

                                        dtread
                                        0 0
                                        dtread

                                        1 posts

                                          Same issue on all opera android browser - Opera for android, opera for android beta and both stable and mini browser.

                                          Can go to opera.com and login. also working fine on other android phones.

                                          As above posters I use opera as it allows sync between pc and phone. If that's not working there is little benefit but doesn't seem like they are trying to fix this any more as replies have stopped.

                                          Samsung S7 Android 6.0.1 Opera effected - all in store

                                          hrvacanin
                                          0 0
                                          hrvacanin

                                          1 posts

                                            Same for Me..

                                            schi2m
                                            0 0
                                            schi2m

                                            1 posts

                                              I have same problem on every opera mobile browser. I can't access to my bookmarks :-(

                                              richardh23
                                              0 0
                                              richardh23

                                              1 posts

                                                I have the same problem on two different android phones - can't log in and get the same "temporary server error" message.

                                                prepod1
                                                0 0
                                                prepod1

                                                3 posts

                                                  +1 same problem. Opera mobile 37. Fresh install after firmware hard reset

                                                  kkennybates
                                                  0 0
                                                  kkennybates

                                                  4 posts

                                                    I'm switching to Firefox until this crap can be sorted. Firefox now has all the functions I require of Opera,just hope my phone has enough system resource to run it OK or I'm in trouble.either that or I'll give Chrome spy-ware ago, mind you correct me if I'm wrong Android is Google, so its spies on every app anyways.

                                                    kuczmil
                                                    0 0
                                                    kuczmil

                                                    2 posts

                                                    • Server monkey

                                                    The same thing goes for me - sync do not work for Opera, Opera Beta nor Opera Mini. I am using Asus Zenfone ZE500KL with Android 6.0.1.

                                                    sc0rp1t
                                                    0 0
                                                    sc0rp1t

                                                    2 posts

                                                      Same problem with Opera mini. I've just installed it on SGS5 v.18.0.2254.106542. Password field shows normal text (no ***) Normal Opera seems OK (logged in long ago and still sync)

                                                      gnycha
                                                      0 0
                                                      gnycha

                                                      1 posts

                                                        same problem, can.t log in :"Temporary server error. Please try again later." opera browser (stable - 37.0.2192.105088 and beta - 37.1.2192.107015) on HTC Desire 626 on android 6.0.1

                                                        briansheldon
                                                        0 0
                                                        briansheldon

                                                        1 posts

                                                          Same here, temporary server error trying Opera, Opera beta and Opera mini on stock Note 3.

                                                          bygrace1st
                                                          0 0
                                                          bygrace1st

                                                          2 posts

                                                            Thanks

                                                            prepod1
                                                            0 0
                                                            prepod1

                                                            3 posts

                                                              Why can't I sign in? Any ideas? Mb you need more info? My location or smth?

                                                              Any replies from opera team??

                                                              portland bill
                                                              0 0
                                                              portland bill

                                                              1 posts

                                                                I now have the same problem since downloading opera mini. Same on both my Sony Xperia phone (mm) and lenovo tablet (kitkat). Can't sign in on either.

                                                                prepod1
                                                                0 0
                                                                prepod1

                                                                3 posts

                                                                  After several attempts finally I finally signed in

                                                                  kuczmil
                                                                  0 0
                                                                  kuczmil

                                                                  2 posts

                                                                  • Server monkey

                                                                  Indeed, now it works also for me. I am able to login.

                                                                  kkennybates
                                                                  0 0
                                                                  kkennybates

                                                                  4 posts

                                                                    HAS THIS GOT ANYTHING TO DO WITH THIS f...up? Re: sync trouble

                                                                    Dear Opera sync user,

                                                                    We wanted to let you know that in order to protect your Opera sync account we have reset your password. In order to continue to synchronize your data, you will have to go to the Opera sync service and make a new one.

                                                                    The reason we have done this is because we detected an attack on some of our Opera sync servers. Our investigations are continuing but we believe some of our users’ passwords (that are still encrypted or securely hashed) and account information such as login names may have been compromised. As a precautionary measure, we have reset all of the Opera sync users’ passwords. In an abundance of caution, we also encourage you to change any passwords to third party sites that you have synchronized through the Opera sync service.

                                                                    To regain access to Opera sync, click “Forgot password” from the synchronize dialog in the Opera browser menu and then create a new password.

                                                                    We take your data security very seriously and want to sincerely apologize for the inconvenience this might have caused you.

                                                                    Thank you for your cooperation, The Opera sync team

                                                                    kkennybates
                                                                    0 0
                                                                    kkennybates

                                                                    4 posts

                                                                      Oh yeah email apparently sent from opera makes me a little paranoid that hackers may have all my fave websites not that there's anything to be paro about. I did think something may have been bad when like some guy said the password was showing and in my case I had tick boxed that password shouldn't have been shown in plain text but it was

                                                                      chrisokey
                                                                      0 0
                                                                      chrisokey

                                                                      1 posts

                                                                        I was unable to create a new/sync my opera link account. It keeps telling me unable to connect please review your network settings. But I have an active NETWORK But why would dis be happening to me for some months..

                                                                        leocg
                                                                        0 0
                                                                        leocg

                                                                        12516 posts

                                                                        • Moderator
                                                                        • 10000 posts

                                                                        I was unable to create a new/sync my opera link account

                                                                        Opera Link? It has been closed since a while.

                                                                        Or you are talking about Sync?

                                                                        kkennybates
                                                                        0 0
                                                                        kkennybates

                                                                        4 posts

                                                                          Not trying to be the Bigshot, but I've been using Internet since 1997.hmmmm check my previous post about opera sync server(s)being hacked. Has anyone following this thought that even like these issues have been going on for absolutely ages that the VERY SEVERE hacking of the Opera sync servers SEVERE IN THE IMPLICATIONS could have something to do with the problems of people being unable to "sync" AND opera customer /technical support being unable to do absolutely f*** all about this for months. Maybe I'm just being paranoid.when opera say everything was encrypted though someone or something tried to access an email address that was the same email addresses using the same password as the credentials for the opera sync fortunately my email provider (which through healthy paranoia I only use for opera) there was an attempted access from Iceland -nothing could have caused this type of breach especially Iceland WTF.I AM really upset coz unlike lots of people I realise opera is non profit and for me (up until this FU) has provided such an amazing product TO SAY THE LEAST Paranoid thinking I think not when an email account used ONLY for opera is attacked from a distant country probably via a proxy ,honest transparency would be noce

                                                                          somh
                                                                          0 0
                                                                          somh

                                                                          2 posts

                                                                            Same error here with stable Opera v37.0.2191.105088. I kept trying for several days, and I'm totally frustrated now.

                                                                            However, Opera beta v37.2191.109350 works.

                                                                            janxuan
                                                                            0 0
                                                                            janxuan

                                                                            1 posts

                                                                              The same temporary server error when login my account to sync my Opera with other device. My Opera ver, v37.0.2191.105088. Opera, can still give some hint or advice?

                                                                              somh
                                                                              0 0
                                                                              somh

                                                                              2 posts

                                                                                Same problem here.

                                                                                Phone: Lenovo Zuk Z2

                                                                                UA: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36 OPR/37.0.2192.105088

                                                                                niuph555
                                                                                0 0
                                                                                niuph555

                                                                                1 posts

                                                                                  same error here with opera mini ver 20.1.2254.110627